Let me say I really like Portillo's but I do not got that often so that I savor each visit was no different.
I made the mistake of going right at noon so they were busy to say the least. But, their staff handles it real well.
The restaurant was warm and clean. Staff was attentive and surely work as a team. My food was delicious as always. You would never know that there were 40 orders ahead of me. All of it was made with care. No matter what sandwich I get, I also order a hot dog. I have to have a hot dog which is so perfect. My whole order was great. Made just like I ordered it.