Stay away from this place unless you like an uncomfortable bed, lousy shower water pressure, sand paper towels and road noise.
I would suggest that Best Western take their name off of this place. I had a queen room, but because it was a queen room, no microwave was provided. The parking was horrendous even though the website says that there is "oversized parking". I had difficulty parking my F350.
The road noise was loud. I checked my 6 rooms in at 4pm and 1 out of 6 was ready. The last room was not ready until 7 pm.
2 days in a row housekeeping left no toilet paper. I went to the office and asked for some and was told that "housekeeping" would bring me some. They brought me a roll 45 minutes later. We were out of toilet paper when I asked for it. Toilet paper must be gold at this place since I could not be trusted to be given a roll.
The office was under construction, breakfast was a joke, no coffee until 6 am and breakfast items were served in a guest room as well as the office being located in a guest room.
When I made the reservations and identified myself as a Diamond rewards member they could have cared less and did not tell me about the construction going on in the motel.
The ice machine was at the back of the motel, through an unmarked door, off of an unlit alley at the back of the motel that had no light in the room.
I will never stay at this place again and recommend that others avoid it as well
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- Also Known As:
- Best Western Morton Grove Hotel Morton Grove
- Morton Grove Best Western