I stayed here Feb 2018 during the snow storm. The hotel staff and friendly and very helpful. The rooms are very decent and of good size. The hotel has very good pool and workout area. Other good aspects are a) an excellent shuttle service b) proximity to the Lombard shopping center c) comfortable and good size lobby d) and good dining options - both within the hotel and in very close proximity. The laundry service was reasonably priced and the service was good. The check-in and checkout took only a few seconds and all my receipts are forward to mail.
There is however scope for improvements in terms of bathroom amenities and hot water. The response time for the hot water in the hotel was pretty slow, perhaps due to temperature of -18C outside.
Definitely a decent stay option for the Lombard area!More
- Free Wifi
- Free Parking