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“Great Place To Stay”

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Hilton Garden Inn Hoffman Estates
Ranked #1 of 9 Hotels in Hoffman Estates
Certificate of Excellence
Phoenix, Arizona
Level 1 Contributor
3 reviews
“Great Place To Stay”
Reviewed 20 March 2012

When I stayed at the end of February everyone was super nice and helpful with everything I needed. Everyone was really great about helping me find local places to eat, the Lucky Monk is really good and just across the street!

In reference to the other comments about the renovations, it wasn't a problem for me, but it would have been nice to know about in advance before my stay, though it didn't cause me any problems. Looking forward to staying here again at the end of March.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jason A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIGMHoffmanEstates, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review, 22 March 2012
Dear Jason A-

I'm glad to hear you had a nice experience during your stay. The staff loves to hear good feedback from our guests. I'll make sure to share it with all of our team members!

We are in the tail end of our renovation; by the time you return at the end of March we expect tfor everything to be completed. It's a very exciting time for us!

Thanks for your business - I look fowarding to seeing you later this month!!
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736 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (77)
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English first
Shamong, New Jersey, United States
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 March 2012

I'm a consultant and travel extensively now for many years. I’ve stayed at many different chains and Hilton properties, I have to say that the staff that the Hilton Garden by far is the most professional and accommodating I’ve experienced. Being a road warrior comfort and ease are important but service is critical. The Hoffman Estate Hilton has set the standard.

Thank you,
Marty R

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIGMHoffmanEstates, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review, 22 March 2012
Dear Martin R-

Thanks so much for the nice review! I'll make sure to share it with the staff! We appreciate you staying with us and hope to see you soon!
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Seattle, Washington
Level 6 Contributor
105 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 5 March 2012

No gym. No lobby. Just signs that say pardon our dust. And vacuuming noise at 7 pm.

This would be ok, except Hilton did not disclose this obvious defect when I made my reservation.

Stay somewhere else until the renovation is complete.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 10RatsRock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIGMHoffmanEstates, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review, 7 March 2012
Dear 10RatsRock-
I’m sorry to hear that you were unhappy about the renovation during your stay. We are currently in the tail end of our renovation and have tried to keep all noise confined to certain hours. In this case, we’ve failed to keep the disruption at a minimum, and I truly apologize.

We made arraignments with the local fitness facility across the street for guests to use while we upgrade our center. We will have the hotel fitness center up and running by March 9, 2012.

Again, I’m sorry for the inconvenience while we complete a much needed upgrade to the hotel. We appreciate your business and hope you stay with us again!!
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St. Louis
Level 4 Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 24 February 2012

We booked two rooms here for a one-night family stay. Staff was welcoming and easily provided the amenities for a Gold Honors member (two waters and certificate for breakfast). We had side-by-side rooms in two newly renovated rooms (sixth floor). Rooms and bedding were pleasing. Only odd thing was that the bathtub with stains had not been replaced. Can be a bit of noise in the hallways with families visiting the pool or people chatting. Room doors slam shut loudly.

Breakfast buffet had a good assortment of hot and cold foods and I believe costs $11.00. Restaurant staff was very helpful. If you love Chicago style deepdish pizza, there's a carry out Lou Malnati's Pizzeria and a restaurant location (separate) worth visiting or picking up and eating at the hotel. You can also buy frozen pies to take home. Weber Grill is also a good restaurant.

We have stayed here several times over the years and would do so again.

Room Tip: Request a renovated room away from the elevators.
See more room tips
  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank St._Louie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIGMHoffmanEstates, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review, 27 February 2012
Dear St._Louie-

Thanks for taking the time to fill out a Trip Advisor review!! We are about 70% completed with our renovation and I'm happy to hear you like our newly renovated rooms. Just as a quick note - we are scheduled to have bathtubs refinished but due to scheduling problems weren't able to have them completed at the same time the rooms. It should be done sometime in March!

I'll make sure to share your comments with our staff. They enjoy the feedback our guests have. Thanks for staying with us and hope to see you soon.
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Chicago, Illinois
Level 6 Contributor
167 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 19 February 2012

Love the smell of it, new decorated floors, new everything.
Great services;
Comfortable beds.
Great amenities.

CONS:
Need a bigger better work out room, two tread mills, and cross county machine. That is it.

It was quick stay and very worth while

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TCMNLIL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIGMHoffmanEstates, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review, 21 February 2012
Dear tcmeagher-

We are happy to hear you enjoyed your stay in one of our new rooms!! We are ecstatic that the renovation has begun. We are currently renovating and expanding our fitness center that will include state of the art Precor equipment. Additionally, our restaurant and public space should be completed by mid March.

We know you have many lodging choices when you visit Hoffman Estates and we appreciate that you stay with us. See you soon!!!
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Additional Information about Hilton Garden Inn Hoffman Estates

Property: Hilton Garden Inn Hoffman Estates
Address: 2425 Barrington Rd, Hoffman Estates, IL 60192-2065
Phone Number:
Region: United States > Illinois > Hoffman Estates
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#1 Romantic Hotel in Hoffman Estates
#2 Business Hotel in Hoffman Estates
#4 Family Hotel in Hoffman Estates
Price Range (Based on Average Rates): €
Hotel Class:3 star — Hilton Garden Inn Hoffman Estates 3*
Number of rooms: 184
Reservation Options:
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Also Known As:
Hilton Garden Inn Hoffman Estates Hotel Hoffman Estates
Hilton Hoffman Estates
Hoffman Estates Hilton

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