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Review of Red Lobster

Red Lobster
Ranked #38 of 151 Restaurants in Gurnee
Cuisines: Seafood
Restaurant details
Reviewed 6 June 2018

Given the very negative recent reviews about the service in particular, I really wasn't expecting much. But we were short of time and didn't want want to wait in line anywhere else. It was a Monday night so we were seated quickly. The restaurant wasn't busy, the waitress was pleasant and efficient and I had no complaints about the food. Just standard Red Lobster fare. Nothing exciting about the food and the atmosphere was a bit flat, but there really wasn't anything to complain about.

    • Value
    • Service
    • Food
1  Thank Pink_Passport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 90 reviews

Reviewed 16 May 2018 via mobile

Three of us went to dinner at 6:00on a Tuesday night. We were seated quickly as the place was not terribly busy. We were seated next to a table with children who proceeded to scream and belch. The wait staff was laughing. We weren’t.
The shrimp Caesar salad was very tasty, and the single lobster rolls were good but the presentation was in a paper dish on a small bowl. Not pleasing to see and looked like very little food.
The Apple Crostada dessert was very good too.
The evening was only fun because of the company of friends. The server was rarely seen until the bill came and she was openly disturbed when we asked her to use two cards. She actually rolled her eyes. When she came back to the table she looked at the bill and looked at us and walked away. For the record we gave her 17% but grudgingly. She was miserable.
Go back? Probably not. The food was tasty but I’m sure we can spend the same elsewhere and be treated better.

1  Thank 41christined
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2018 via mobile

Stopped in for lunch on a Sat at noon. Place was super empty. Seated right away-table was not cleaned so had to ask for it to get wiped down. Say there waiting for our server to come over for at least 10 minutes. Sad to say a group of 5 servers/employees were having too much fun socializing at the back of the bar area vs: doing their job. Table behind us got up to leave after sitting their for 45 mins with no food or silverware (had only gotten drinks and biscuits). We decided to leave as well due to lack of service and immature employees who obviously are not held to standards by management. Management was called to the front as both us and the other group leaving....with no clue as to what was happening. Such a shame and a time waste....this is one place we will not return to and advise others to avoid

1  Thank Cf336
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2018

Cork in wine, asked for food to be prepared dry, was greasy, server thought he had a good sense of humor and did not appreciate the way he talked to us. And we were carded. As two adults almost 60, that was insulting.

    • Value
    • Service
    • Food
Thank Nancy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2018 via mobile

Disappointing...was looking forward to having a lobster roll since I've never had one, instead I got this dried up roll with dried up lobster pieces not even some mayo or slaw to help keep the lobster moist and tender.

Thank Chuck B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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