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“A new benefit since our last stay” 5 of 5 bubbles
Review of Country Inn & Suites By Carlson, Galena IL

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Country Inn & Suites By Carlson, Galena IL
Ranked #3 of 11 Hotels in Galena
Certificate of Excellence
Illinois now, moving to MO soon
Level Contributor
93 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“A new benefit since our last stay”
5 of 5 bubbles Reviewed 26 January 2012

We have stayed at this location a few times before and in Jan. 2012 they've add the Galena Gold Card. An identification card given to you upon registration good for discounts in the area for your length of stay. Upon presenting it at a few locations, it was immediately recognized and our discount was applied. A nice bonus to a great hotel with a few extras: real dishes and silverware at a better than average complimentary breakfast, and if you stay during mid-week, a pot of soup or chili is available to guests mid-day!

Room Tip: if traveling without kids, ask for a room on the 3rd floor, they have a fantastic pool area with a w...
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank GENEANDALICE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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720 reviews from our community

Traveller rating
    428
    195
    52
    22
    23
See reviews for
290
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • Japanese first
  • Swedish first
  • Any
English first
Louisville, Kentucky
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 5 January 2012

We stayed one night in a suite with a whirlpool and fireplace. I was surprised by the modern and well decorated feel of this hotel. We were a little concerned that there would be lots of little kids and noise because of the waterpark in the middle of the location. Since we were on the top floor and toward the end, we couldn't hear a thing.
The main reason that I am not giving a perfect rating is due to the dining experience. Hot food was not quite hot, there is no ice in the dining room and they were only using one waffle maker while we were there, which caused us to have to eat one at a time.
Overall, it was a lovely experience and we will be back to give it another try soon!

  • Stayed November 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank IowaDiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cx_gala, General Manager at Country Inn & Suites By Carlson, Galena IL, responded to this review, 8 August 2012
Thank you for taking the time to complete a trip advisor review. We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 14 December 2011

My kids loved the waterslide! For the price we paid this place was pretty good.

  • Stayed December 2011
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank larryberry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal Lake, Illinois
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 December 2011

Our weekend stay made us feel very comfortable and welcomed at the Galena, Il Country Inn. The staff was very pleasant all the time and I believe it's because of the leadership there. The Front Desk Manager, Jessica, always has a smile and she talks to you like your her friend. The other associates also treated us the same way. We really enjoyed our stay and will be back to Galena soon and will stay at the Country Inn Suites.

Room Tip: We enjoyed the room that has the fireplace and whirlpool located on the 4th floor.
See more room tips
  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Glenn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeKalb
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 31 October 2011

Love this hotel! My husband, little girl and I have stayed here numerous times. But this time i travel there with some of my best girlfriends. We had two suites next to each and they were perfect. The bedroom was separated from the living room with a doors so it worked out great for those that wanted to sleep later then the rest. There was table in the living portion of the room that were were able to play euchre at. Richard was on staff both nights and was most helpful and kind. The free Breakfast was great, we saved money by not having to eat in two. This is the only hotel i will stay at in Galena, i know that there will be not surprises when i a, stay at this hotel!

  • Stayed October 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank deltamay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Galena IL

Property: Country Inn & Suites By Carlson, Galena IL
Address: 11334 Oldenburg Ln, Galena, IL 61036-8109
Phone Number:
Region: United States > Illinois > Galena
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Galena
#3 Family Hotel in Galena
#4 Romantic Hotel in Galena
Price Range (Based on Average Rates): €
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Galena IL 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Country Inn & Suites Galena Hotel Galena
Country Inn And Suites Galena
Country Inn Galena
Galena Country Inn

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