We visit Chicago quite a bit and tend to avoid the larger chains for boutique hotels and smaller properties. This time, however, we had a busy schedule and weren't going to spend much time in the room. We ended up choosing the Hyatt for the lower rate.
Turned out that the Hyatt room was measurably better than some of the more expensive Chicago hotels we've booked recently. It was spacious, the fixtures & furniture looked brand new, and it was well appointed (safe, ample hangers, good closet & desk space, shower that actually has some pressure, etc.) There are plenty of convenient places to plug in your gadgets, and the bathroom was clean and bright.
We also ended up hanging out in the hotel lobby for a quick snack one day, and then a cocktail the next. Chicago being as full of awesome as it is, we hardly ever linger around in a hotel...but their bar/restaurant area was inviting and the service was great. Big thanks to Terri in the restaurant as well for being so welcoming.
One tip for future guests (and management): You have to take the elevator to the second floor to check in. Once you're there, hang a left. A big, obvious sign would be helpful...we saw more than a couple people pause for a few beats trying to figure out which way to go.More
- Free Wifi