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AC1124_10
New Jersey

Excellent

5.0 of 5 bubblesReviewed 5 Aug 2014
Excellent across the board. Spent 5 days in Chicago for a business convention, and enjoyed everything about this hotel. Close to everything, short walk to shopping, the Bean, and not far from Navy Pier
Date of stay: September 2013
Trip type: Travelled on business
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chicago Hyatt M, Guest Relations Manager at Hyatt Centric Chicago Magnificent Mile, responded to this review
Responded 11 Aug 2014
The Hyatt Chicago Magnificent Mile is located near all things to do in Chicago including the Museum of Contemporary Art, United Center, The Shedd Aquarium and Soldier Field. Our guests can create a day filled with entertainment starting at Navy Pier followed by exceptional shopping on the Magnificent Mile, ending with the endless choices of Chicago restaurants. Enjoy a walk along the 18 mile Lakefront Trail showcasing vast views of Lake Michigan adjacent to the Chicago skyline. Our location is ideal for creating a fun filled night on the town, just steps from the hotel. Our Concierge team can make customized recommendations depending on your taste. We thank you for your wonderful review. Now that you have been here for business, come back for leisure!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (3,726)
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Reviewed 5 August 2014

Have stayed in many hotels over the years and this Hyatt ranks among the best I have ever utilized. Great location and a professional staff. Who could ask for more! I would definitely recommend it to anyone visiting Chicago

Date of stay: August 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank roberte35
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chicago Hyatt M, Guest Relations Manager at Hyatt Centric Chicago Magnificent Mile, responded to this reviewResponded 11 August 2014

We at the Hyatt Chicago Magnificent Mile cannot thank you enough for your fabulous review on TripAdvisor! Our guests love to experience all that downtown Chicago has to offer while staying with us. Our hotel is nestled in the heart of Michigan Avenue (The Magnificent Mile) across the street from Northwestern Memorial Hospital. Our newly renovated Four Diamond hotel features stylish and contemporary rooms with luxurious amenities, and our modern on-site restaurant Level Two, features American cuisine throughout the day, as well as express lunch options. Live entertainment and frequent wine and beer tastings are just a few of the treats that await travelers when they enter our Level Two Lounge. Please pass the word to your friends and family!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2014

Enjoyed everything about this hotel from the friendliness of the staff to the comfort of the rooms. Love the modern decor and cool vibe. Exceptionally clean! Great location right next to the blue bikes that you can ride all over town.

Date of stay: August 2014
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank bgrove
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chicago Hyatt M, Guest Relations Manager at Hyatt Centric Chicago Magnificent Mile, responded to this reviewResponded 11 August 2014

The blue bike bike sharing system gets you around Chicago in a jiffy. The Hyatt Chicago Magnificent Mile is lucky to be directly across the street from the bike station. There are hundreds of bikes at stations throughout Chicago which are available 24/7, 365 days a year. Each station has a touchscreen kiosk, station map, and a docking system that releases bikes using a member key or ride code. You must be 16 years or older to ride the blue bikes. Our concierge staff has all the details needed to start your ride. Come back in the fall and see us again!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2014

Only thing strange was the receøption in first floor and the fact that you have to take a different elevator from the reception to your room.

Nice big rooms, good bathroom, and close to the university, the hospital and city centre.

Room tip: Higher floors to avoid street noise
Date of stay: June 2014
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank Ivar Jan F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chicago Hyatt M, Guest Relations Manager at Hyatt Centric Chicago Magnificent Mile, responded to this reviewResponded 5 August 2014

Inspired by our downtown Chicago destination, our vibrant Hyatt Chicago Magnificent Mile offers engaging, flexible spaces for relaxing, working, socializing, and dining. With a fresh, contemporary design, our re-invented metro hotel offers wonderful dining, state of the art fitness center and completely renovated bedrooms so you can work and rest in comfort. Taking a second set of elevators to reach your guest rooms adds an extra layer of security which our guests find very comforting. Our guest rooms are away from the hustle and bustle of the city.
Thank you for your kind words in your review and we look forward to seeing you again soon.

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2014

Was hesitant to stay here, just because its a Hyatt, I thought I would get a generalized level of customer service but I was wrong. I normally stay at the Penninsula but they were booked so when I found myself checking into the Hyatt I had no expectations. I loved that they treated me as if I was a returning customer. They were execellent with all my accomodations and I had a few small requests that they responded to right away. Great job on the customer service

Date of stay: June 2014
Trip type: Travelled with friends
Thank tara h
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chicago Hyatt M, Guest Relations Manager at Hyatt Centric Chicago Magnificent Mile, responded to this reviewResponded 5 August 2014

I was happy to read that you and your friends were pleasantly surprised at the fabulous stay you had here at the Hyatt Chicago Magnificent Mile. While we are very proud of the way our property looks coupled with state-of-the-art technology, we know that what our guests value the most is good, old-fashioned customer service. Our staff has been well trained to treat our guests as if they were family and to do everything they can to ensure that they are well taken care of. Midwestern Hospitality never goes out of style so come see us again!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager

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Reviewed 31 July 2014 via mobile

We checked into an executive suite because we have 2 teenagers. Bedroom area and the living room area were separated by glass doors. The room was quite spacious. Living room area doesn't have windows. Location of the hotel was quite good. Close to magnificent mile. We paid $40 per day for unlimited in and our parking at next door parking lot ( not hotel's)

Date of stay: July 2014
1  Thank fatginger29
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chicago Hyatt M, Guest Relations Manager at Hyatt Centric Chicago Magnificent Mile, responded to this reviewResponded 31 July 2014

Our executive king suites are very popular with both our business and leisure guests. I am sure that since you were traveling with 2 teenagers that the two 46” flat panel LCD HDTVs came in handy so that that everyone could enjoy different shows. Our guests at the Hyatt Chicago Magnificent Mile like to escape the city in our 735-square-foot completely renovated suites appointed with one king bed, pull-out sofa sleeper, living area and oversized remodeled bathroom with large vanity. A well-lit desk allows our guests to work in comfort, while available high-speed wireless Internet access keeps them connected away from home. I hope you also enjoyed our indoor pool and fitness center and will keep us mind for your next trip to Chicago!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manaer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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