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Reviewed 15 September 2015

Spent one night at this hotel. There was a minor glitch during check in but it was handled quickly. Then to compensate me for the (very brief) wait, they comped me a drink at the bar... Nice touch.

Staff at the front door and front desk are friendly and helpful. Great ambassadors for the hotel.

I stayed on the 18th floor and had a beautiful view of the lake and Navy Pier.

The room was clean and comfortable. The bathtub was chipped and could use a little paint touch up. Funky cool decor in the room.

I didn't have the opportunity to try the restaurant, but I did enjoy a drink at the bar. Great atmosphere!

I also enjoyed the complementary coffee in the lobby in the morning. The location is good. I'd stay here again.

Room Tip: Ask for a room facing the lake.
  • Stayed: September 2015, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank melissajazz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WChicagoLakeshore, Manager at W Chicago - Lakeshore, responded to this reviewResponded 17 September 2015

Hello melissajazz

Thank you for your comments from your recent experience with us.

I am glad to hear you enjoyed your time with us and hope to welcome you back soon!

Kind regards

Alejandra Romero

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2015 via mobile

We were here over July 4th weekend. Chicago was super busy; the last Grateful Dead Concerts, both the Cubs and White Sox in town, and Spike Lee staying at hotel putting the final touches on "Chiraq". The hotel is beautifully located on Lakeshore and attracts a young hip crowd. Lunch and dinner is available both inside and outside. The rooms are nicely furnished and are adequate for a couple, although in my opinion, is getting close to a "refresh". Getting a cab or walking distance to most things are both easily accomplished. All in all a nice place to stay for a long weekend if you wish a very convenient location.

Stayed: July 2015, travelled with friends
1  Thank Rick P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WChicagoLakeshore, Manager at W Chicago - Lakeshore, responded to this reviewResponded 17 September 2015

Hello Rick P

Thank you for your comments from your recent experience with us. I am happy to know you had a great escape with us and appreciate your feedback!

Hope to welcome you back soon

Kind regards

Alejandra Romero

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2015 via mobile

The hotel is nice, but didn't feel like I got my money's worth. It was mediocre in my opinion. Nothing outstanding about the hotel. Expected a lot more. Location is good, but that's about it. Bathroom was small, view was just blah, bed was comfortable.

Stayed: September 2015, travelled as a couple
3  Thank Teresa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WChicagoLakeshore, Manager at W Chicago - Lakeshore, responded to this reviewResponded 17 September 2015

Hello Teresa C

I am sorry to hear we did not exceed your expectations during your next time with us. Should you want to provide additional feedback, please contact me direct as I would like to be able to welcome you back and ensure next time you have a memorable experience.

Kind regards

Alejandra Romero

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2015

I love this hotel from very unique and modern design, to the cleaners and the comfort of the hotel. The bed is really comfortable. And the bathroom has a very unique design. I am a big fan of W hotels but this one is one of my very favorite. (definitely better than W hotel Chicago Downtown)

  • Stayed: January 2015, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank Gaspard_de_la_nuit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WChicagoLakeshore, Manager at W Chicago - Lakeshore, responded to this reviewResponded 17 September 2015

Thank you for your review T_Nagashima!

I truly appreciate your loyalty and your kind words!

Hope to welcome you back soon

Alejandra Romero

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2015

Great hotel. Great location - walking distance to Millennium Park, shopping districts, great views of Lake Michigan and an awesome bar/restaurant with outstanding service. It is EVERYTHING you want and expect of a W!

Room Tip: The "Spectacular" room is a great upgrade for a bit more space!
  • Stayed: September 2015, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WChicagoLakeshore, Manager at W Chicago - Lakeshore, responded to this reviewResponded 17 September 2015

Hello Michael M

Thank you for your comments! I am thrilled to hear you enjoyed your time with us!

Hope to see you soon!

Alejandra Romero

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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