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All reviewsevening receptionnavy piermade to order breakfastsky lobbygreat locationmanagers receptionwhole foodsfree breakfastlong linecocktail hourliving roomstreet levelpull out couchself parkingmagnificent milemichigan avecorner suite
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1,078 - 1,083 of 3,524 reviews
Reviewed 26 May 2016

We were delighted when we arrived in our room, it was so much more than a room. The suite was incredible. Breakfast was another highlight, made to order-delicious. The staff was friendly and efficient. The location was so convenient to everything in downtown.

  • Stayed: May 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
1  Thank Cristy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this reviewResponded 27 May 2016

Hello and thank you for taking the time to share your experience with us. We are delighted to hear you enjoyed our spacious and clean suites. Our value is tough to beat for what we offer. Should your travels bring you back to Chicago we look forward to serving you again.

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Reviewed 26 May 2016 via mobile

Located in a great part of town, this hotel offers a clean and comfortable room. Very consistent Embassy suites with friendly staff and great services. I would recommend this hotel for families or business travel. Remember free breakfast and free snacks and evening.

Stayed: May 2016, travelled on business
1  Thank ESS23CH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this reviewResponded 26 May 2016

Thank you so much for sharing your experience with us, your words are kind. We look forward to serving you again the next time you visit the downtown Chicago area.

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Reviewed 26 May 2016

I stayed at Embassy Suites during the National Restaurant Association trade show. I was totally satisfied with the accomodations. The full service complimentary breakfast was exceptional and unexpectedly good. Evening snacks also added a great touch to service. I paid for an early arrival which was the only disappointment. I don't like to be nickel and dimed when I'm paying a premium price already. If rooms are already available then there's no reason to stick the customer with an additional cost. The resort was clean and employees were all friendly and attentive.

  • Stayed: May 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Doug L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this reviewResponded 27 May 2016

Hello and thank you for taking the time to share your experience with us. We are delighted to hear you enjoyed our complimentary reception and cook to order breakfast. Should your travels bring you back to the Chicago area we look forward to serving you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2016

First, you should know that all of the rooms in this hotel are suites. They are spacious and offer great comfort while traveling or just a random night in downtown. There is ample space to relax or knock out some evening emails. In the evening there are complimentary beverages (adult and otherwise) in the main lobby for a few hours. In the morning you can partake in their complimentary breakfast with a made to order omelette or a variety of other hot and cold options. I ordered room service one evening and the food was quite good with the exception of the bread pudding. - it was one of the worst I have ever tasted. Staff service at the hotel was good, most were polite, helpful and seemed genuinely eager to please. I will definitely stay again.

  • Stayed: May 2016, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Antonio C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this reviewResponded 26 May 2016

Hello and thank you for taking the time to share your experience with us. We are delighted to hear you enjoyed our comfortable and spacious suites. The complimentary managers reception and cook to order breakfast is tough to beat! We are honored to have your recommendation and look forward to serving you again the next time your travels bring you to the Chicago area.

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Reviewed 24 May 2016

for a family I don't know how you could find a better value in Chicago. rooms are very spacious. friendly staff. easy parking in ramp connected to hotel. walking distance to most things in Chicago. wonderful evening reception and breakfast which helps save money

  • Stayed: May 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Aaron D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this reviewResponded 25 May 2016

Hello and thank you for taking the time to share your experience with us. We are delighted to hear you enjoyed our spacious and clean suites. Our value is tough to beat for what we offer. Should your travels bring you back to Chicago we look forward to serving you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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