The Gwen is a very comfortable well-located hotel in Chicago. The staff is efficient and cordial. The bar and the food were never fancy but always very good. I was on the 6th floor in a room that was comfortable with a large bathroom. I appreciated the convenience of being able to walk across the sky bridge to Nordstroms during a break without having to go outside. I enjoy hotels like this that are a step above average without straying into a Ritz or Penninsula level where it becomes harder to find the value.
- Room Service