The overall experience was good but nothing great. We had two rooms book for a business trip however we did not realize that one of the rooms was book a day early. The hotel charges us a nights room which is understandable and listed in their cancellation policy... However they also cancelled the rest of the reservation and gave the room away.
I would just expect a hotel listed in the top 50 on trip advisor to go the extra mile and contact the one who made the reservation prior to cancelling the entire stay. For that reason alone i can only give this hotel an average rating. More effort and consideration could have been shown. More
- Free Wifi