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“Good Stay--no bells and whistles, but good just the same” 4 of 5 bubbles
Review of Hilton Garden Inn Chicago Downtown/Magnificent Mile

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Hilton Garden Inn Chicago Downtown/Magnificent Mile
Ranked #53 of 187 Hotels in Chicago
Certificate of Excellence
Detroit, Michigan
Level Contributor
67 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Good Stay--no bells and whistles, but good just the same”
4 of 5 bubbles Reviewed 19 February 2012

I like Hilton chains and did not want to pay a fortune for a two-night stay in the city. This Hilton Garden Inn was a great find. My room was large, clean, quiet, and very clean bathroom. All of this for a GREAT price. There is nothing flashy with this hotel, so the gem of the stay is the actual price and room. Bonuses, however, include the fact that the red line is RIGHT NEXT to the main hotel entrance. There is also a Trader Joe one block away for those of us who like some access to decent food items. Everything else was within walking distance, including Michigan Ave. I would definitely stay here again if the price were to be as competitive as the one I got for this stay.

  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI_Chicago, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review, 21 February 2012
Dear 2dads2kids:

Thank you for your recent stay at the Hilton Garden Inn Chicago Downtown/Magnificent Mile. I am delighted to know that you enjoy the Hilton Brands and was equally pleased when you referred to our hotel as a “gem of a stay.” We look forward to having your back again soon.

Kind Regards,

Gina Danze
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (249)
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English first
Atlanta, Georgia
Level Contributor
323 reviews
172 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
5 of 5 bubbles Reviewed 18 February 2012

The Garden Inn is in a good location with lots of options for eating and entertainment. The hotel lobby is a little small but well laid out. They do not have their own restaurant but are attached to Webbers and I found that the food here to be very good.
Rooms are well furnished with all the amenities that you expect at this level of Hilton property. The staff at the hotel was very helpful and pleasant from the front desk to the cleaning personnel. The only drawback was the elevators that during the morning rush were a bit slow and crowded.
I did not have a car but learned from others that parking is expensive with the hotel but there is a private lot across the street that is far more reasonable and the walk is minimal.
Breakfast for Honor members is at Webbers and it was very good. Eggs done well. Staff was very friendly.
I will stay here again either for business or a weekend getaway as I like the smaller venue and the free breakfast and that is not the case at many of the "luxury" hotels in the downtown area. This is a very good Garden Inn that is a reasonably priced choice for trips to Chicago.

Room Tip: I like a higher floor room away from the Elevators.
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  • Stayed November 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rszAtlanta_Ga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI_Chicago, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review, 21 February 2012
Dear rszAtlanta_Ga:

Thank you for your recent stay at the Hilton Garden Inn Chicago Downtown/Magnificent Mile. Your comments on Trip Advisor will be helpful to others and the feedback is critical to our success moving forward. We hope to earn your business again in the near future. (Business or pleasure)

Kind Regards,

Gina Danze
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 17 February 2012

We stayed at this hotel for a weekend getaway from the suburbs. The hotel was within walking distance to the Chicago Theater which was a big plus.The front desk staff was very nice and check in was a breeze. Our room was on the 21st floor and provided awesome views of the city. The room included a mini fridge, microwave and a coffee pot which was convenient. The room was clean and fresh. The bathroom was big and spotless. The only issues was that the pillows were on the hard side for our preference. The rooms have flat screens and the WiFi connection was flawless. The elevators are fast even when they are busy. We had the breakfast buffet at the Weber Grill. This was an amazing breakfast to say the least. There was so much to choose from so everyone should be satisfied. The wait staff was very kind as well and checked up on us often. I highly recommend this place to any traveler, looking to stay in the city. Looking forward to staying here again in the summer.

Room Tip: Bring your favorite pillow
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank traveler429
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI_Chicago, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review, 21 February 2012
Dear traveler429:

I enjoyed reading your comments on Trip Advisor regarding your recent stay at the Hilton Garden Inn Chicago Downtown/Magnificent Mile. We get many guests from the suburbs that come to the city for the perfect getaway. Your feedback will encourage others. It was a privilege to accommodate you.

Kind Regards,

Gina Danze
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntington, West Virginia
Level Contributor
170 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 16 February 2012

Hans was one of the best front desk representatives that I have ever had. My gold membership status was well recognized. The free full breakfast was offered to the gold member at Weber's Grill on the first floor of the hotel. It is a $40/day saving for two already. I was upgraded to a two-queen-bed room on the top floor (23rd)- a room that can see part of the city! Although one of the queen beds could not hold the weight of two people very well (a ditch formed after a while in the center of bed), generally speaking the room was quite spacious and equipped with refrigerator & microwave as compared to the Hilton Chicago on Michigan Ave. As for transportation, the hotel is just on the top of "Grand/State" station (Red Line)- super convenient, especially in winter. Don't even mention how close it is to all the shopping areas. Shop/dine until you drop! If the price is right in the future, I will definitely stay with them. Of course, I have to keep my Hilton Elite status then, too.

  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank yipaoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tucson, az
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 14 February 2012

Hilton Garden Inn Chicago Downtown/Magnificent Mile was reasonable priced and the staff was very friendly and helpful. We were new to the city and they provided accurate directions and recommendations. Great service! They even called our room to check on us. The hotel is clean, has frig, microwave and gym. It is about 2-3 block walk to Magnificent Mile shops and about 4-5 blocks to see Chicago theater area. Just about 2 blocks to the house of blues. My only dissatisfaction was the parking fee of $49.00 dollars a day. It almost cost as much as the room! I do recommend doing Chicago in warmer weather too.

  • Stayed February 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RCRCTucson_az
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI_Chicago, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review, 16 February 2012
Dear RCRCTucson_az:

I am in receipt of your review and so happy that you had a comfortable stay at the Hilton Garden Inn, Chicago Downtown/Magnificent Mile. We are proud of this hotel and the associates that provided outstanding service to you as our valued guest. I appreciate your business.
We look forward to having you back soon.

Kind Regards,

Gina Danze
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Chicago Downtown/Magnificent Mile

Property: Hilton Garden Inn Chicago Downtown/Magnificent Mile
Address: 10 E. Grand Avenue, Chicago, IL 60611-3506
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#33 Romantic Hotel in Chicago
#35 Family Hotel in Chicago
#35 Business Hotel in Chicago
Price Range (Based on Average Rates): €€
Hotel Class:3 star — Hilton Garden Inn Chicago Downtown/Magnificent Mile 3*
Number of rooms: 357
Official Description (provided by the hotel):
Located just off the Magnificent Mile in the heart of downtown Chicago, the Hilton Garden Inn has everything you need, just where you need it!Enjoy juicy steaks and burgers right off the grill at Chicago’s very own Weber Grill or just relax with a drink at Smoky Joes Bar located inside the hotel. Keep caffeinated with our very own Starbucks located right in the lobby. Over 200 restaurants and bars including Rock Bottom Brewery, Harry Caray’s, Cantina Laredo Mexican Cuisine, and Chicago’s newest addition Michael Jordan’s Steakhouse are all within walking distance.Many of Chicago’s unique entertainment options are in our neighborhood like world famous Navy Pier, endless shopping on the Magnificent Mile, Second City Comedy Club, Comedy Sports, Chicago Theatre, Apollo Theatre and so much more. ... more   less 
Reservation Options:
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Also Known As:
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel Chicago
Hilton Chicago

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