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Hampton Inn & Suites Chicago - Downtown
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Reviews (2,706)
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Reviewed 21 February 2012

We spent on night here on a multi-generational "girls" trip to Chicago with the highlight being visiting the American Girl Store for my daughter! There were 4 adults and my 8 year old so this room was perfect. There were 2 beds in the bedroom and a pullout sofa in the LR area so all 5 of us could stay in one room. The room was large, even had small kitchen area. It was very nice. The bathroom area was separated (which I prefer) so the toilet/shower closed off from the vanity/mirror area which helps when you have several women getting ready in the morning.

The free breakfast buffet was fantastic! It was huge and had everything you could imagine. The only downside was it was very crowded so there was no place to sit, even with them opening up a conference room for overflow. They had trays so we just took up to our room. While not perfect scenario, it was by no means a deal breaker and it was a Saturday morning of Thanksgiving weekend.

Location seemed to be pretty good. (I had never been to Chicago) It was about a 10 min taxi ride from the train station and we walked everywhere else. Didn't seem like that far of a walk to the Water Tower area or Millenium Park and we even walked to Rainforest Cafe. Some walks were longer than others but we expected that and at no time did we feel unsafe, etc.

Hotel staff was pleasant and they held our bags for us upon arrival as it was early morning and our room was not ready yet. (which turned into all day as we didn't get back to hotel until evening) They also held them for us all day on Saturday as our train was not until later in the evening. There was a small snack shop off the lobby which we purchased some snacks.

I would definitely stay here in the future.

  • Stayed: November 2011, travelled with family
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3  Thank trbyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2012

We've gone to this hotel to spend weekends and visit different Chicago attractions. We find it to be clean, comfortable, in a great spot (very close to subway station and the "Magnificent Mile"), not too expensive, and with free breakfast!

We've made reservations on-line, and even though we have gone earlier than the official check-in hour, the room has always been ready for us. Breakfast is not some sort of "amazing experience", but it is free, you serve yourself the quantities you want/need and there is a lot to choose from: eggs, waffles, fruit, juices, breads, yoghurts, coffee, cereals, etcetera.

There is a fire station just a block away, so you will hear sirens often. Some might find this annoying, but for us it hasn't been a big deal. For us it is a highly recommendable hotel.

  • Stayed: February 2012, travelled with family
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4  Thank Water0x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 February 2012

The Hampton inn & suites have never disappointed me. I was not disappointed with my stay in the downtown Chicago location. It was convenient to many local tourist spots. It's within walking distance to shopping and fine dining. My stay was for pleasure- visiting home after many years away. However there were many business travelers here as well. The decor is beautiful and the service was friendly. The breakfast was hot and abundant and the breakfast area was clean and bright. The only think I didn’t like was paying for parking but that's life in the big city. I'm just not used to it anymore. The parking was close and it was gated so it worked out. I intend to stay again soon.

  • Stayed: July 2011, travelled with family
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6  Thank Hollywood68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RossGuthrie, Manager at Hampton Inn & Suites Chicago - Downtown, responded to this reviewResponded 15 February 2012

Hollywood68,

I am so glad that you were able to take advantage of our great location in River North. What fine dining restaurants did you get to experience?

I definitely understand the expense of parking. We pride ourselves in offering one of the best values for hotel valet parking in the area. Parking in a dense urban area like downtown Chicago can be more expensive than those from less urban areas are used to. While many other hotels raised their parking rates in 2012, we are proud to have kept our 2011 rate all the way through 2012. We realize the additional expense that is incurred by our guests that choose to drive to Chicago & we have compared our valet rates to many comparable hotels in the area. Our most recent rate shop of overnight valet rates of our competing hotels found the rates of: Hilton Garden Inn $49, Embassy Suites $49, Springhill Suites $50, Residence Inn $50, Westin $54. Therefore we pride ourselves in offering one of the best values for hotel valet parking at the current rate of $42 per night for our guests.

We were so glad to have you with us & look forward to having you back with us the next time you visit Chicago fro Oklahoma!

Graciously,

Ross Guthrie
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2012

This was my first stay at the downtown Hampton Inn & Suites but it won't be my last. Have been a guest at many Chicago hotels and experienced something wrong with every one of them -- even some that were way upscale. But this place was just right. My room, a King with wet bar, was modern, spacious, clean, and nicely decorated. And it was blessedly quiet. Complimentary breakfast was unusually sumptuous. Location second to none. And the rate was a fabulous bargain. What's not to like?

Room Tip: Go for the King suite with wet bar.
  • Stayed: January 2012, travelled on business
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6  Thank erster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RossGuthrie, Manager at Hampton Inn & Suites Chicago - Downtown, responded to this reviewResponded 16 February 2012

erster,

Thanks you for your recent review of the hotel. I am so happy that you found such comfort at our hotel. You stayed in a great room, the King with Wetbar: these a bit upgraded compared to our standard rooms in that they offer a bit extra space & a wetbar with a minifridge & microwave. These are usually just $5 more per night than a standard room, but well worth it if you are going to be at the hotel a few days & don’t need a full suite.

We look forward to having you on your next business trip to Chicago!

Graciously,

Ross Guthrie
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2012

superb location for getting around the city. everything is within walking distance if you dont mind walking!
rooms were large and very clean
excellent breakfast and breakfast room was spacious and modern
the public areas were very well kept
pool and jacuzzi were a nice bonus to help relax after a hard days shopping
front desk staff were very helpful and nothing was too much trouble
nice touch of fresh popcorn on arrival!
good value especially just before christmas in a large city

  • Stayed: December 2011, travelled with friends
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3  Thank lynne197932
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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