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Reviewed 12 October 2017 via mobile

I have stayed at the Hampton Inn West Loop multiple times and it’s always been great. It’s annew hotel with large, nice rooms. The staff is helpful and it’s within walking distance of both the loop and the many great restaurants and night life spots in the West Loop. My only complaint is the parking garage is small and it’s expensive, but there are plenty of options nearby. I’d definitely recommend this hotel.

Stayed: August 2017, travelled solo
Thank traveler389389389
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzana S, Front Office Manager at Hampton Inn Chicago Downtown West Loop, responded to this reviewResponded 13 October 2017

Dear traveler389389389,

I am delighted to read that you are one of our regular guest and that our hotel it is to your liking. Unfortunately the parking prices are little high here in downtown Chicago.

We are glad you enjoyed your stay and look forward to your next arrival.

Kind Regards,

Suzana Salovic
Front Office Manager
Hampton Inn & Homewood Suites Chicago West Loop

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2017

I came with a group to run in the Chicago Marathon. The hotel was excellently located for this purpose. Wonderful staff. Lovely accommodations. Excellent breakfast options that rotated each day. Cute friendly eating establishments right around the corner and Whole Foods within walking distance made feuling easy. Would definitely stay again.

  • Stayed: October 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank MrsPortland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzana S, Front Office Manager at Hampton Inn Chicago Downtown West Loop, responded to this reviewResponded 13 October 2017

Dear MrsPortland,

Thank you for your time taken to write about your experience at our hotel. We are glad you found our location, staff and breakfast to your liking.
We look forward to be at your service in your next trip to Chicago.

Kind regards,

Suzana Salovic
Hampton Inn & Homewood Suites Chicago West Loop

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2017

The hotel is 4 blocks away from Millennium park and many of the city touristic attractions however I would recommend it if you don't plan to travel by land. Parking lot are $55 per day which in my opinion is extremely expensive.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Danrodriguezred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzana S, Front Office Manager at Hampton Inn Chicago Downtown West Loop, responded to this reviewResponded 29 December 2017

Dear Danrodriguezred,

Thank you for your time taken to write about your stay at our hotel I am happy to read that you enjoyed your stay at our hotel. Unfortunately, just like in every big city, parking in downtown Chicago is a bit pricy. In the future should you decide to stay with us there are other options and parking lots in the area. Spothero.com is anther option when you will pre-pay on line and park near the hotel.

We hope this information was helpful and look forward to welcome you back when travel plans bring you to Chicago.

Kind Regards,

Suzana Salovic
Front Office Manager

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Reviewed 10 October 2017

No one at the front desk. Other employees walking by but not seeing if they could help or get help. Either extreme shortage or poor management or everyone gone around check in for at least 4 of us. I also found it odd that the employee assigned to evening reception was sitting down, talking to friends there, and then seemed to expect a tip for pickup my drink glass for me.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Doyal B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzana S, Front Office Manager at Hampton Inn Chicago Downtown West Loop, responded to this reviewResponded 29 December 2017

Dear Doyal B,

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations upon check in. Your comments will help us as we continually work to improve our guest experience. Sitting down and talking with our guest is part of feel at home for our Homewood Suites and I am very sorry that you felt our staff was waiting for a tip. Our culture is to be as hospitable as possible and help during the breakfast and social hour.
We hope you will consider staying with us again in the future.

Kind Regards,

Suzana Salovic
Front Office Manager

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Reviewed 9 October 2017

Stayed here twice now on business, located within walking distance of some great restaurants. Always treated like a first class experience. Checked luggage because of an early arrival, very friendly staff, rooms are well thought out with all the attention to details that business travelers need. Like extra outlets, large shower and big screen TV for watching sports. They have an outstanding terrace if you catch a good weather day in Chicago.

  • Stayed: October 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank D5809WBalexanderp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzana S, Front Office Manager at Hampton Inn Chicago Downtown West Loop, responded to this reviewResponded 29 December 2017

Dear D5809WBalexanderp,

Thank you for talking your time to write about your experience at our hotel. We are glad you enjoyed your stay with us and we look forward to welcome you back to our hotel when travel plans bring you back in Chicago.

Kind Regards,

Suzana Salovic
Front Office Manager

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