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“A wonderful "Sri Lanka All Rounder" trip :)”

NorLanka Travels - Day Tours
Ranked #1 of 3 things to do in Dodanduwa
Certificate of Excellence
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Attraction details
Owner description: We arrange day trips from Hikkaduwa to Galle Fort, surf-trips to Welligama, air-port pick up and airport drop. We also arrange all kind of round-tours upon request. Please visit our webpage or Facebook for more details.
Useful Information: Activities for young children, Activities for older children
Reviewed 8 September 2018

Seeneka, our friendly driver, guided us with great patience and knowledge through the 6 night all rounder tour of Sri Lanka - and made sure it will be a trip we will never forget. The only thing we would recommend is to skip Pinnawala Elephant Orphanage since its lack of information makes it really difficult to tell if the place is run well. We were well aware of this beforehand and if we had seen elephants in Yala we probably had skipped it, but they were all hiding when we had our safari :) However we did see a leopard up close and personal in Yala, which was a great experience! Other highlights of the trip was of course the train ride from Ella to Nano Oya, Kandy and the beautiful mountainous scenery with all the tea plantations. The hotels were overall good, dinner was included most nights except for the first, but we would probably have liked a little more flexibility especially in Kandy to eat outside. We appreciated the kind patience from Seeneka whenever we messed up the schedule by extensive shopping or wine drinking ;) A big thank you to him :) I would highly recommend Norlanka Travels for a smooth travel experience in Sri Lanka!

Thank hveflen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Merete L, Manager at NorLanka Travels - Day Tours, responded to this reviewResponded 8 September 2018

Thank you for your kind words, Helene!
Seeneka is such a kind and patient man, and he was so happy after the tour with you two.
Happy customers is exactly what we are hoping for!

As we already discussed, Pinnawala definitely lack some transparency, and I would also like to get mor insight into the organisations.
I will keep investigating this, to give the best advice to our customers.
Really happy that you came that close to the leopard. Lucky!

Thank you again for travelling with Norlanka Travels.
Hope to see you again in Sri Lanka!

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1 - 5 of 72 reviews

Reviewed 9 August 2018

We decided to book a round trip with Norlanka Travels after reading the good reviews, and we were not disappointed. When we arrived at the airport in the middle of the night the the airport pickup was there waiting for us, taking us to Hikkaduwa comfortably and making a great start for our vacation.

On the day the tour started we were met by our driver at the hotel, Seneke. We quickly discovered that this guy was going to go out of his way to make the trip go as smooth as possible for us. We were also very pleased with the set-up of the trip, not having too long legs of driving each day, but at the same time we felt like we got to see all the things we wanted to on the trip. We followed the trip outlined on the website, except that we changed to a different hotel in Ella which we were very pleased with. All in all the trip was perfect, and we were sad to say goodbye to Seneke. Thank you for showing us what an amazing country Sri Lanka is, we will definitely be back!

Thank Ina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Merete L, Manager at NorLanka Travels - Day Tours, responded to this reviewResponded 10 August 2018

Dear Ina

Thank you so much for taking your time to write this review.
We have now been creating round tours and unique travel experiences in Sri Lanka for several years know,
and appreciate feedback like this!

Seneka is suck a kind person and good driver,
and I am happy to hear that he made a good effort on your tour!

Hope to see you again in Hikkaduwa next time!

All the best,
Merete & the team
Norlanka Travels

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Reviewed 3 June 2018 via mobile

Very satisfied about our trip with Nordlanka! Our driver was kind and took us to beautiful places! He also answered every question we asked, and had control in the caotic trafic! He is a safe and experienced driver. The hotel in Weligama and Yala was great, with super tasty food and good service. Room was clean and looked new. The hotel in Ella was ok, but no pool and dirty room. The straff was nice tho. The trip to mini Adams Peak was stunning. Recommend this trip! Hotel and food in Kandy was Great. The hotel in Dumbella seemed a little «tired» and there was not much to do nearby. The elephant orpanage was dissapointing, because it looked like the elephants was not treated well. It was a little more driving than expected, but that was bacuase of the traffic.

I can highly recommend this all rounder trip! We have seen so much, both nature, buildings and people. It was an easy way to get around the county! Thank you.

Thank martenesheim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Merete L, Manager at NorLanka Travels - Day Tours, responded to this reviewResponded 18 July 2018

Dear Marte!

Thank you so much for your review from your round tour.
It makes me happy to read that you had a great holiday in Sri Lanka, filled with nice experiences.
Thank you for your feedback about the hotels and activities, We will do the needful changes.

Hope to see you again in Sri Lanka one day!

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Reviewed 5 March 2018 via mobile

Fantastic driver, Samantha, in chaotic traffic.
Visiting lots of interesting and must see for tourists on this trip, but would not chose a longer trip as 4 days in a car is enough :)
Safari was a bit crowded and the safari driver was crazy so recommend to let them know in advance to take it easy and drive slow.
Elephant rescue place looks like done for tourists.
Temple was amazing.
First and last hotel was nice, but the hotel in Ella was NOT nice at all...Standard like a 0 star hotel, not clean, food not good.. View was stunning, but after 18 o’clock you do not see anything any way and better to stay in town instead and have lunch at this place.

Thank Sonja T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Merete L, Manager at NorLanka Travels - Day Tours, responded to this reviewResponded 14 March 2018

Thank you for travelling with Norlanka Travels!
We are happy to see that you enjoyed your 4 days trip.
Also we will look into your feedback on the hotel, to make sure our customers to come get a better experience in Ella.
Thank you for your review!
Hope to see you again in Hikkaduwa.

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Reviewed 18 January 2018

We pre-arranged a one-way airport transfer from Colombo Airport to a small hotel in Hikkaduwa with Norlanka, who were recommended by the hotel.
The driver was not at the meeting area when we got to through Arrivals at the airport (on time). After calling staff at the Norlanka office, we were able to locate the disheveled driver who was holding our name sign by his side. Not wearing a Norlanka uniform, unkempt appearance, and inappropriate footwear for driving a long distance.

Our immediate gut-reaction upon sight of him is that this journey was not going to go well.

He fetched a decent Toyota car (no Norlanka logo's) and as we quickly established that there was little English language ability, we just confirmed the destination and let him get on with the journey.
We realise that driving standards vary from country to country, so the cutting lanes & horn use etc in the city limits was no issue. However, once we hit the Expressway towards the South Coast, the driver was in his own world, and never in his own lane! We're unsure if it was fatigue (...or something smoked...), but as we drifted from left lane to right lane with cars blasting us as they passed, we got to the point of offering him coffee or a rest, with just a laugh in response. As the situation stretched on, I tried to indicate that I was willing to drive if he didn't want to (couldn't) - again, a laugh in response.
Needless to say, we pressed on and we made it. We were quite pleased that when we reported the experience to a Norlanka representative at the hotel, that she was very apologetic and disturbed by our recounting of the journey. We thankfully accepted a discount on the fare, which was not our intention, but given the experience, received as being appropriate.
We acknowledge that Norlanka have numerous 'Excellent' reviews on TA, and are pleased that many others have had more positive tour and transfer experiences with the group. However, we felt that we should provide an honest review of our experience, just as we would have if it had been "5-Balls". We can understand that "it is a busy time of year" and that "regular drivers were not available", but your business reputation and the safety of your clients is reliant on your driving staff & vehicles, so if you cannot confirm their ability, its perhaps best to let your clientele know this and let them decide if they still wish to use your firm. If we had been with small children or driving at night, the journey would have been freaking scary.
At least it's good to know that our "gut-reactions" are very reliable.

1  Thank GandCAdventures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Merete L, Manager at NorLanka Travels - Day Tours, responded to this reviewResponded 23 January 2018

I am deeply sorry for the experience you had with the airport Transfer.
As I already expressed to you in person when meeting you at Your hotel, this is by no means the service we want to offer our customers. And I was also upset hearing your story of how you did not feel safe on your journey. I am so sorry!
I can assure you that this particular driver will not be used in service for Norlanka Travels again.

As our regular drivers, are mostly handling our round tours, we do sometimes use freelance-drivers for airport pickups and drops. But we will definitely look into our routines for selecting the best drivers to do this service.

Again, my deepest apology for your experience,
and I hope that your Sri Lankan holiday was good!

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