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“Nice staff, pool and open lobby add to your stay”

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SpringHill Suites Chicago Southwest at Burr Ridge/Hinsdale
Ranked #1 of 4 Hotels in Burr Ridge
Princeton, New Jersey
Level 3 Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice staff, pool and open lobby add to your stay”
Reviewed 6 February 2012

While the furniture in the room was kind of beat up and the kitchen was tiny. The rooms are clean and larger than your average hotel. Good staff and an indoor pool add to the great value of this hotel.
Breakfast as usual is a miserable combination of weak coffee, defrosted bread things and mystery meat/eggs. They don't cater to people with food allergies, so it's their strange tasting juice and bananas for me. Better coffee at least would be nice.
I think the cleaning staff does a better than average job and would stay here when in the area again.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank KenMbz76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ANelson7530, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge/Hinsdale, responded to this review, 8 February 2012
Hi KenMbz76.

Thank you for staying with us and for taking time to write a review. We apologize that the furniture and kitchen accommodations were not to your liking. We are a relatively new property, built in 2004, remodeled in 2008 and are scheduled to undergo a refresh this year. We are an all suites property so our rooms are bigger than your standard hotel room, giving you plenty of room to spread out. Our heated indoor pool is perfect for the colder months and our staff always enjoys assisting guests. I apologize that you were unable to fully enjoy our breakfast. If you are ever in the area, please let me or one of our breakfast attendants know and we can provide more assistance in finding food within your dietary restrictions. Our housekeeping staff is the best around!

Abby Nelson

Sales and Catering
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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310 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
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Schwaz, Austria
Level 6 Contributor
113 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 29 January 2012

There are many hotels in this SW suburban area, but few offer such excellent access combined with a relatively peaceful/quiet location. The property is easily reached from both Midway and O'Hare - and a number off offices, facilities and shopping opportunities are within a 15 minute drive. There are usually several highway options, which is nice when things slow to a stop on one of the nearby expressways or major roads. The property is typical SpringHill Suites design and the rooms and public spaces remain in very good condition. With two stays within the last 60 days I can report the staff is always cheerful and highly attentive to any request. Breakfast buffet is generous and well stocked. WiFi access easy with good bandwidth available. No restaurants adjacent to the site, but a 10 minute drive leads to a wide range of choices. It's a six story building served by 2 elevators, which is nice. Recommend an upper level floor facing north if you want absolute peace and quiet. If you love seafood be sure to head north about 7 miles on nearby Route 83 to Westmont for a fine meal at Pappadeaux Seafood Kitchen.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PhileasFoggII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ANelson7530, Manager at SpringHill Suites Chicago Southwest at Burr Ridge/Hinsdale, responded to this review, 28 August 2012
Hi PhileasFoggll.

Thank you for staying with us and for writing a review. We are glad to have "wowed" you and been able to leave such a positive impression on you during your two stays within 60 days! More importantly, we are glad that we were able to ensure that you had a wonderful stay from the moment you checked in to when you had breakfast to when you had dinner at Pappadeaux Seafood Kitchen. Thank you again and safe travels!

Abby Nelson
Sales and Catering
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lyons, Illinois
1 review
Reviewed 27 January 2012

We stayed at this location and we're extremely impressed. Everything from the friendly staff to the beautiful room and the excellent breakfast the morning after. We will definitely be coming back!!

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Monica M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ANelson7530, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge/Hinsdale, responded to this review, 31 January 2012
Hi Monica M.

Thank you so much for staying with us and for writing such a positive review about your experience! We all work so hard to make sure everyone enjoys their stay and I'm glad we've made such a great impression with you! We can't wait for your return visit!

Abby Nelson
Sales and Catering
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Franklin, Wisconsin
2 reviews
Reviewed 22 January 2012

We stayed here before visiting the Museum of Science and Industry (about 20 mins away.) It was great! The kids demanded a pool and continental breakfast. We were very happy as the pool was warm and the breakfast was great. We did get caught in the snow storm and came back a second night instead of trekking back home to WI. Only took us 4 hours to get back to the hotel!!! Highly recommend if you want to be close to Chicago but not stay in the downtown area.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank steve r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ANelson7530, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge/Hinsdale, responded to this review, 31 January 2012
Hi Steve R.

Thank you for staying with us and for taking a moment to write a review. It sounds like your family had a fun-filled trip to the Chicago area! Hopefully you got a chance to check out the submarine at the Museum of Science and Industry, that's my favorite! Our pool and our breakfast are among our top rated services and I'm glad we didn't disappoint. Chicago weather, nothing we can do there but I'm glad you stayed warm and cozy with us! On a personal note- I'm jealous to hear that you drove back to Wisconsin, that's where I hail from. Thank you again for your stay and your feedback.

Abby Nelson
Sales and Catering
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winston Salem, North Carolina
Level 5 Contributor
64 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 2 January 2012

The room was large with two separate areas plus kitchenette. It was great for sharing with a child, and for having family come visit. The staff at the front desk were excellent, what you expect from the Marriott name. They had a nice list of restaurants with great directions already made up, and called and made reservations for us. We enjoyed the lobby and breakfast area, and congregated with family there. There is a good little pantry for food, medicine, wine, anything you might need. Only complaint was that the air conditioner/heater made a lot of noise and came on and off very often.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Midwestcouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ANelson7530, Director of Sales at SpringHill Suites Chicago Southwest at Burr Ridge/Hinsdale, responded to this review, 4 January 2012
Hi Midwestcouple.

Thank you so much for staying with us and for taking time to write a review. One of our favorite things about our hotel is that all of our rooms are suites with pull out sofa sleeper, fridges and microwaves so we're glad you were just as delighted! I had to stay this summer for a few nights when my apartment experienced an electrical outage and it worked out well for me and my daughter so I can definately appreciate your comment about it being perfect to share a child with. As you've seen, our front desk agents are not just there to check people in and out but to enchance their local experiences so I'm glad they were able to do just that for you. Our market is always on hand in case you ever forget anything at home or just want a little snack! I do apologize about the noise of the heater and will be sending someone to your room to see if there's any way to get it a little quieter. Thank you again for your feedback and we look forward to seeing you again!

Abby Nelson
Sales and Catering
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Chicago Southwest at Burr Ridge/Hinsdale

Property: SpringHill Suites Chicago Southwest at Burr Ridge/Hinsdale
Address: 15 W 90 North Frontage Road, Burr Ridge, IL 60527
Region: United States > Illinois > Burr Ridge
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Burr Ridge
Price Range (Based on Average Rates): €€
Hotel Class:3 star — SpringHill Suites Chicago Southwest at Burr Ridge/Hinsdale 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Springhill Suites Burr Ridge

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