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“Mediocore Thai Food - Poor Customer Service 06/04/17”
Review of Fine Thai

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Fine Thai
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Ranked #6 of 40 Restaurants in Brookfield
Cuisines: Thai
Restaurant details
Reviewed 4 June 2017

Looking for real goodThai Food and excellent customer service, then this is not the place where you will find this. We ordered Sunday dinner today for delivery to our. home. The delivery service was good and the delivery person was pleasant. The dinner order arrived timely. Thats it for the positivies. The food we ordered was not correct. One of the dinner plates we ordered was completely incorrect. We called the restaurant and the order taker refused to agree that the order was wrong. We kept asking for the correct dinner plate and all she kept saying was you have to pay for new order. We asked for them to replace the incorrect dinner and they would not. YOU have to pay ..you have to pay for new food is all they kept saying. They also said they were busy and did not know when they could deliver the new order...Wonderful customer service ..dont you think?? Anyhow, we sat down to spilt the two correct dinners among 3 people. The Chicken Pad Thai was not very good. The noodles were over cooked, gummy / pasty. The chicken pieces were minimal.
Overall the food was not very good. Eventually the restaurant delivered the "new" dinner and we had to pay for it. We gave the delivery person the wrong dinner they had sent originally and he stated we could keep it as it was already paid for. We said no thanks, please return it to the restaurant and advise them we expected better than this. Overall, not a good experience, not good food and not very good customer service. We will not order nor dine at this place again. There are other thai restaurants in the area that we will order from or dine in.

Date of visit: June 2017
    • Value
    • Service
    • Food
Thank dagtag
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (32)
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3 - 7 of 32 reviews

Reviewed 17 January 2017 via mobile

Our family orders delivery once a week from here. The drunken noodles are the best. Chicken satay is yummy. Yum woosen salad is spicy and delicious. I do wish they would add more vegetables to each entree. My kids love the orange chicken. Potstickers are so good. I have tried several other menu items and so far still satisfied with the food.

Date of visit: January 2017
Thank hornakaite
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 October 2016 via mobile

Fine Thiai is a great place to eat at. Their food is really good. It would not work for more than 10 people of you are going to eat at Fine Thai because it is a very small reshturant but you can get it for take-out. Their Cashuw Chicken is really good.

Date of visit: October 2016
Thank Anna5blue
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 August 2016 via mobile

This was our second visit to the restaurant and loved it just as much. Can't wait to go back again.
The Thai custard is a must!

Date of visit: August 2016
1  Thank CeeCee320
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 July 2016

Love this small intimate restaurant in Brookfield! Very authentic entrees! Decent parking! Service good. Best as well that's BYOB! Have fun.

Date of visit: June 2016
    • Value
    • Service
    • Food
Thank RocheTours
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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