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All reviews swimming pool walking distance star hotel living area spacious room family suite single bed reasonable price table tennis plus point top floor short stay nice view local cuisine biggest hotel air conditioner tunku abdul rahman
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Reviewed 1 March 2018

Booked the hotel for 2 nigh5t from 26 Feb to 28 Feb but unfortunately on the 1st night we had so much problem. The air condition was not cold and even after a heavy downfall, the room was still very hot. The room key was also another problem. Upon checking in, we already had this problem - even we insert the key, the door will not open. Had to go down back to the lobby and get the staff to assist. It work thereafter but when we leave the room again for dinner, we had the same problem. Went down to lobby and the staff did something and went up to the room and the door still won't open. We were hot and stuffy (the walkway to the rooms has no air condition) so we went down again and complain. This time the staff came up and tried and then send the maintainence guy to check the air-con. They then decided to change rooms for us. We were given another room and the air-con was better a bit.

The bathtub in the rooms is high and very inconvenient for elderly people like us to climb up and down. The TV in the room - it was the old BOX TYPE!!! DO THEY STILL HAVE TV like that in this century?? We had to sit at the edge of the TV to read the subtitiles! INformed the hotel that we wanted to cancel the next night and they graciously agreed to refund us the room charges for the next night.

Overall very stressful stay for us. The staff were ok and helpful but the hotel badly needs to be refurbished and updated.

Room Tip: Don't go until the hotel management decides to update their facilities and amenities.
  • Stayed: February 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank 239ireneg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2018

The room is clean and very spacious even for two person to stay. The basic facilities provided and very neat. The housekeeping did a great job to clean and tidy my room everyday. Their staff is friendly as well!! Recommended (breakfast included)

Room Tip: higher floor give a great view
  • Stayed: November 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank JMrs18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2018 via mobile

In all the restaurants I had my CNY dinner,this place is one which got attention from me.It tingled my taste buds slightly while it opened new tastes to me.Overall, it is fine but has to improve in service.

Stayed: February 2018, travelled with family
Thank MAKANRANGERS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2018

Stayed here for a night. Family room is huge, with a living area and can accommodate 6 people easily. Breakfast is ok only. Small pool at the rooftop with a nice view. Hotel location is very good, lots of restaurants, bars and mini mart surrounding it.

  • Stayed: January 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank Nantha1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2017

Stayed at this hotel twice when I came to the area for work (since there is really not much of a choice for hotels in Kampar).

The hotel has spacious rooms that are a bit dated but decent. The towels provided are quite worn out and we had some problem with the door lock (couldnt read the room card a couple of times and we had to go to reception to change the card).

Location-wise, it is in the center of 'new' Kampar with eateries and amenities all around being a sort of small uni town for the UTAR students. Do consider renting a car at the airport as it is almost impossible to get a taxi or grab/uber in this place.

Stayed: November 2017, travelled on business
Thank haejina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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