This was our first time to Sawa. We were trying to pass time while waiting for an appointment.
The inside is very cozy and inviting. The tables and booths are spacious. Seating and drink orders were taken care of promptly.
Both husband and I ordered the Bento Box special. I had the hibachi chicken while he had steak. I noticed either fried or white rice was an option. I wasn't asked which I preferred so I was given fried by default.
My chicken was incredibly dry and very tough. It lacked flavor along with the rice.
My husband's steak was juicy but cooked well done; not to his request of medium, again not much flavor.
We ordered a few rolls, as well. They were ok. Nothing special and fairly small for the price.
The salad was decent with a good ginger dressing which was the highlight of my meal.
Overall, the service was good. However, I wouldn't return. Not even if I had any type of coupon or discount. It wasn't worth my time.