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Brick Lodge Atlanta/Norcross(Norcross)(Great Value!)
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Reviews (631)
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All reviewswet barstarbucks coffeelarge tvshopping and restaurantsfresh fruitsitting areafree breakfastnice hotelroom was spaciousbusiness tripgreat place to stayup to datenice stayupon checkthe breakfast areastaff was very friendlyhot breakfast
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280 - 285 of 631 reviews
Reviewed 19 October 2016

Quiet corporate local!

This is a hard to find hidden gem.

Easy, polite, professional check in!
Helpful staff.

Cute happy hour (M-F).
Although ice has to be picked up in the lounge.

Nice quiet n spacious rooms.

Was not aware, nor told, that the breakfast was free?
They used to have continental (free) n hot (pay) options.

Quick n easy checkout too!


All in all a nice quiet stay.

Room Tip: Not too sure
  • Stayed: September 2016, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Sb G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darrin W, General Manager at Hyatt Place Atlanta/Norcross/Peachtree, responded to this reviewResponded 7 November 2016

Dear Sb G,

Thank you for taking time to review our property. We are very pleased that you enjoyed our property and our location! We hope to see you again soon on your next trip to Atlanta.

Sincerely,

Darrin Winters
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2016

Came in town for a family wedding... Due to traffic my mother's flight got in before I did and Allen at the front desk took care of my check-in process for me and provided me with the assistance I need without being able to physically be there. The staff was very accomadating to my whole family as we had over 50 people staying in the hotel.

  • Stayed: October 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank 876whitneys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darrin W, General Manager at Hyatt Place Atlanta/Norcross/Peachtree, responded to this reviewResponded 19 October 2016

Dear 876whitneys,

Thank you for taking time to review our property. We are very pleased that you enjoyed our property and our location! We hope to see you again soon on your next trip to Atlanta.

Sincerely,

Darrin Winters
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2016

This hotel has great potential, but it lacks many amenities. Overall, the biggest thing going for it is location. There aren't any "new" & "upscale" hotels in Norcross. If there was more of a variety, then this hotel would go out of business fast.

  • Stayed: October 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank BNAFly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darrin W, General Manager at Hyatt Place Atlanta/Norcross/Peachtree, responded to this reviewResponded 19 October 2016

Dear BNAFly,

I want to thank you for taking the time to review our hotel. I am sorry that you did not find our Hotel to meet your needs. We value your feedback and will use it to improve our service. We hope to have to chance to make this experience up to you upon your next trip to the Atlanta area.

Sincerely,

Darrin Winters
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2016

Staff had no voncept of what customer service was. For the price of the room it is not the service you expect. We will not be returning to this property in the future. The morning breakfast had cold and stale food on the buffet.

  • Stayed: October 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Larry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darrin W, General Manager at Hyatt Place Atlanta/Norcross/Peachtree, responded to this reviewResponded 19 October 2016

Dear Larry H,

I want to thank you for taking the time to review our hotel. I am sorry that you did not find our Hotel to meet your needs. We value your feedback and will use it to improve our service. We hope to have to chance to make this experience up to you upon your next trip to the Atlanta area.

Sincerely,

Darrin Winters
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2016

Hotel is great if you like pets. Rooms spacious and up to date. I must have missed pets in the overview. Breakfast not worth looking at though. And the inspection rating was below what is acceptable for me.

  • Stayed: October 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Roslyn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darrin W, General Manager at Hyatt Place Atlanta/Norcross/Peachtree, responded to this reviewResponded 19 October 2016

Dear Roslyn T,

Thank you for taking time to review our property. We are very pleased that you enjoyed our property and our location! We hope to see you again soon on your next trip to Atlanta.

Sincerely,

Darrin Winters
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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