OUR STAY IN BAIA DEL SILENZIO (CAPRIOLI DI PISCIOTTA) We rent an apartment (2 separate bedrooms each one with its bathroom) for 8 nights in FB treatment. We arrived around 7.30 pm, checked-in and the receptionist showed us the apartment. Everything was clean and proper, except : - Terrace wasn’t private : the apt. is one of the three in the same building. Our was at the main floor, next to another one (walls attached), on the roof there’s the third. The terrace on the main floor is simply separated with a kind of grid, privacy isn’t allowed. Outside there’s no plug (it was for baby phones..) - Kitchen was fully furnished except soap and towels. Ok we were in FB, but with 2 little girls some glass or cup it’s needed… - Our bathroom : no soap and glass offered at all. The shower was in, but if you want to use it, you have to stand up between WC and bidet, praying all the water flushes away in the tiny hole on the floor. . - Girls bathroom : shower pipe was broken (suddenly fixed by maintenance as soon as we asked for), no hair dryer (we waited for 5 days to get one the reception hires) - In general Wi-Fi didn’t work up there At your arrival, you get a card on which you have to charge money in order to pay extras. The card is chargeable...OUR STAY IN BAIA DEL SILENZIO (CAPRIOLI DI PISCIOTTA)

We rent an apartment (2 separate bedrooms each one with its bathroom) for 8 nights in FB treatment.
We arrived around 7.30 pm, checked-in and the receptionist showed us the apartment. Everything was clean and proper, except :
- Terrace wasn’t private : the apt. is one of the three in the same building. Our was at the main floor, next to another one (walls attached), on the roof there’s the third. The terrace on the main floor is simply separated with a kind of grid, privacy isn’t allowed. Outside there’s no plug (it was for baby phones..)
- Kitchen was fully furnished except soap and towels. Ok we were in FB, but with 2 little girls some glass or cup it’s needed…
- Our bathroom : no soap and glass offered at all. The shower was in, but if you want to use it, you have to stand up between WC and bidet, praying all the water flushes away in the tiny hole on the floor. .
- Girls bathroom : shower pipe was broken (suddenly fixed by maintenance as soon as we asked for), no hair dryer (we waited for 5 days to get one the reception hires)
- In general Wi-Fi didn’t work up there

At your arrival, you get a card on which you have to charge money in order to pay extras. The card is chargeable only by cash (at least 5 EUR) and in the village there’s no ATM at all. There are only two person you have to pay by cash if you want some of their services : the photographer and the Indian merchant who sells bracelets and necklaces (I could be wrong but maybe also the hairdresser …)

After having left our luggage in the apt, we had to leave the car upstairs on the parking for roof apt or in the main car park (not surveyed). The receptionist suggested us to hurry up to get the transfer in order to have our dinner : restaurant closes at 9 pm. Transfers are suspended between 8.30 pm and 10pm.
The first time we quickly walked until the restaurant….and we discovered how the street was to go down there were the main structure is : slope of 45%. I’m pregnant and the girls are 4 and 5 y.o. that was the first and the last time we made it by foot.
Once to the restaurant we walked in presenting ourselves to the maître with our family name. He asked us if we made a reservation and we answered we were in FB. We discovered that on the sea view terrace were allowed to stay if you are à la carte guest, otherwise you have to stay in, except for breakfast if you find a place.
Inside was awfully noisy, hot and mess. We got our table which was the same for the all stay. Service was horrible, we got everything late and nobody explained us how to fill the card for choosing the meal the day after. Kitchen was tasty at least. Also there Wi-Fi wasn’t running.
After having explained our remarks to the maître (and to the reception), everybody assured us they’ll manage the problem and prayed us to give them faith. The days after it was maybe even worst, sometimes. By our point of view kitchen wasn’t able to support the request of so many guests all together and moreover in a such tiny delay of opening times. Service in fact was pretty fast, problems to solve also in this dpt, but fine..
Breakfast buffet was really poor, fruits were offered as dessert by lunch but in the morning the choice was miserable. The only coffee you can get is by the automatic machine, outside, in the bar you find the good one, by payment.
Restaurant opening time :
8.30 am-10 am
12.30 pm-14pm
7.30pm-9pm
A Pizzeria is in the restaurant. We announced the day before, we’ll have a pizza on the following day. We chose and payed separately at the pool bar, we discovered that there was a surcharge of 5EUR because pizzeria is managed by externals (and wasn’t exchangeable with a meal of our FB, but for that we got a refund at the check-out).

We evaluated also to quit the FB accommodation and keep only B&B since, as said before, there was the chance to eat “à la carte” (and on the terrace). No way, “à la carte” offered the same meals as the FB did. You did not have a proper menu with the offers and prices, the waiter only told you the meal between you could choose.

Let’s go on.. as we said before, transfers were active : 1 shuttle for the whole complex. And with followings break times : 1.30 pm - 2 pm / 8.30 pm -10 pm. It means that after the lunch you have to wait the shuttle till 2pm, and after your dinner you have to wait till 10 pm. Read it : you have to spend your time following animation team and staying at the pool bar. Otherwise you have to calculate exactly the timing for: leaving soon the beach, go up to the apt and get a shower in a rush, in order to get the shuttle down road, eat and get the shuttle back before 8.30 pm.

Pool : great view, seemed to be clean, swimming cap mandatory. This information you’ll discover only once there. If you want you can buy it in the shop (which doesn’t sell holiday cards anymore..). Pool closing time 1.30 pm-3.30 pm

Beach : sea&sport card club is mandatory by your booking for every guest. It includes beach activities such pedalo, SUP, …and 1 sea umbrella+2 sea bed (for adults). At your arrival you choose your place and that one will be for the all stay.
The beach is partially stony and partially sandy, water isn’t really deep. Music was pretty disturbing.

There’s a market in the village. We waited 6 days to get the coffee in order to have it in the apt first in the morning (made by moka, which was furnished). We gave up.

Generally the village is uncomfortable and really noisy, in particular because of the guests with little children and this isn’t a management fault, but music and spaces weren’t well thought. Is a dog friendly hotel, which for us isn’t a problem, but some of them were left free and wasn’t that safe…
About safety, most of the fences and balconies aren’t enough high and protected for little children.
A note : the full contract you’ll receive once you have payed the 30% of the amount of the stay, and most of our discoveries aren’t written in it..

Positive points of the complex :
- Maintenance really fast and able
- Cleaning was good
- Kitchen was fine
- All the staff was friendly and tried to make our stay comfortable. It seemed that something in the management is not properly working and it’s sad. A note : our apt. was directly over the camp of the restaurant staff : on the terrace you hear everything in the surroundings...
- Beach was clean and sea temperature was agreeable
- animation team is fair and don't insist in taking part to activitiesMore