Not my first rodeos, not my first bad experience. Recently we placed orders, by phone, for carry out and noticed once back at work we were each charged 18% gratuity on the orderd. Next visit, I told the cashier and response was "no, we don't do that!" Again, we go in for dinner and order our food and I place a order to go as well. Again we are charged 18% gratuity on to go order. I questioned this, again, and was told since I ordered the to go order from the booth I had to pay gratuity but had I walked to counter I would not have. What a rip off. Dishonesty gets you out of business in a small town!