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Reviews (329)
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Traveller rating
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46
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All reviews pancake machine front desk remote control great stay yogurt in town morning breakfast hotel is great downtown area fire pit big daddy heated pool room was spacious the breakfast area the river hot breakfast get away
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Reviewed 23 March 2021

Arrived one day early and the Helendorf (we had reservations there for the next day) could not accommodate us. We were desperately seeking a room. Found this amazing gem! Feels new. Clean. Every modern convenience. Ample space for a family of four. HOT breakfast served to order!!! If you do not have a need to stay on the river, this is the place to be!!!!

Date of stay: March 2021
Thank hlwoods08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacy Gray, Owner at Holiday Inn Express Helen, responded to this reviewResponded 26 March 2021

Thank you for your kind review! The staff is thrilled that you enjoyed your stay. We look forward to your next stay in Helen.

Sincerely,
Stacy Gray
Assistant General Manager
stacy.gray.hiex@gmail.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2021 via mobile

Making our way back to FLORIDA from Nashville we decided to make an overnight stop in Helen. I can say that I highly recommend the Holiday Inn Express. It is at the south end of Main St. A slight hike to the center of the action with outstanding views of the mountains and river. Our only disappointment was that our TV did not work. They did send a tech and made several attempts to correct it and offered to change our room. If we would have been staying longer, we would have taken them up on the offer.
In summary: VERY clean, comfortable and well-appointed location.

Date of stay: February 2021
Trip type: Travelled as a couple
Thank Jammfamjax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacy Gray, Owner at Holiday Inn Express Helen, responded to this reviewResponded 26 March 2021

Thank you for your kind review! The staff is thrilled that you enjoyed your stay. We look forward to your next stay in Helen.

Sincerely,
Stacy Gray
Assistant General Manager
stacy.gray.hiex@gmail.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2021

My friends and I get together every other month. We love staying at the Holiday Inn Express in Helen. It is always clean and service is great. Stacy and Shelly make every thing perfect for us. These ladies are top notch. It is close enough but not in the middle of the action. We are in walking distance to everything. And the best place to eat is at Bigg Daddy's. These ladies recommended it to us. We will continue to stay here every time we are in town. Thanks for another great stay ladies.

Room tip: Stayed in a corner suite with a room adjoining. The area between the rooms was perfect all could hang out together. So much fun....
Date of stay: February 2021
    • Location
    • Cleanliness
    • Service
Thank Soccermom1377
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacy Gray, Owner at Holiday Inn Express Helen, responded to this reviewResponded 27 February 2021

Soccermom1377,
Thank you so much for your kind review of Holiday Inn Express and Suites, Helen, GA. Shelly and I are thrilled that you enjoyed your stay, and love that you come back every other month. We look forward to your next stay in Helen.

Sincerely,
Stacy Gray
Assistant General Manager
stacy.gray.hiex@gmail.com

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Reviewed 11 February 2021

I stay in Helen 2 to 3 times a year but usually have my dogs. When it's just me, I love being able to stay at the Holiday Inn Express. It is always so clean and comfortable. Stacy made sure my reservation was complete due to my app being problematic. She, along with all the staff are always so helpful and courteous.

Date of stay: February 2021
Trip type: Travelled solo
Thank bluesteyesinTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacy Gray, Owner at Holiday Inn Express Helen, responded to this reviewResponded 13 February 2021

bluesteyesinTX,

Thank you so much for your kind review of Holiday Inn Express and Suites in Helen, Ga. The staff is thrilled that you enjoyed your stay with us. I am glad that I was able to make your reservation, even though the app was not working with you.

Stacy Gray
Assistant General Manager
stacy.gray.hiex@gmail.com

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Reviewed 1 February 2021

We have been here several times. Always the best experience. The staff is wonderful and helpful. The hotel is very clean and every employee wears a mask. We have consistent pleasant service. The young man who services our room is constantly asking us if we need anything and Janie who runs the breakfast checks on us during our entire weekend and provides delicious options for breakfast. This hotel could not run this event As efficiently if it wasn’t for Stacy Gray. Thank you so much for letting us feel so important and making our weekend so great.

Date of stay: January 2021
Trip type: Travelled on business
Thank Donna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacy Gray, Owner at Holiday Inn Express Helen, responded to this reviewResponded 2 February 2021

donnagT5753EC,
Thank you so much for your kind review! We love having the Scrappy Chicks here with us. Janie and Jeff are assets to the company and I am so glad they always take such great care of you. We can't wait to see the group here next month!

Sincerely,
Stacy Gray
Assistant General Manager
stacy.gray.hiex@gmail.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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