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All reviews cinnamon rolls turkey sausage hi express front desk very nice hotel indoor pool downtown area hot coffee yogurt would definitely stay here again cookies free breakfast in town fire pit balcony room cool river tubing big daddy
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Reviewed 17 September 2018 via mobile

Can’t say enough about this amazing place. Had been wanting to visit Helen for sometime, so on a girls getaway we made the the Holiday Inn in Helen, our first stop, then onto the beach..
In keeping with the design of the town, it has of course a Bavarian style, on the exterior, with many modern amenities. The rooms were spotless and the beds comfortable. The lobby area has a warm and inviting common seating area, and the staff was amazing, kind and informative. Also a nice courtyard, right outside, and within walking distance to shops and some of the best German food I have ever eaten.
Upon leaving the next day, we had their complimentary breakfast, which was surprisingly good! Eggs, omelettes, sausage, biscuits and gravy, coffee, tea and juices, oatmeal, cinnamon rolls, bagels, just about everything really!
Can’t wait to visit this gem of a town again, and obviously will stay at the Holiday Inn again! Thanks for a wonderful stay!

Date of stay: September 2018
Trip type: Travelled with friends
Thank thetravellingypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacy G, Assistant General Manager at Holiday Inn Express Helen, responded to this reviewResponded 26 September 2018

Thank you so much for your kind review of Holiday Inn Express and Suites, Helen, GA. The staff is thrilled that you enjoyed your stay with us. We look forward to your next stay in Helen.

Sincerely,
Stacy Gray
Assistant General Manager
stacy.gray.hiex@gmail.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2018

The first 7 days of our vacation we stayed in a cabin just outside of Helen, GA. We decided we wanted to stay another couple of days to enjoy the area some more. While in town we stopped at the Holiday Inn Express that is right in town. Since it was a Sunday/Monday request we were able to get a great price. When we checked in early on Sunday Katlyn and Constance were so friendly and accommodated our needs even though our room was not quite ready. They even were able to upgrade our room. So nice! Everything was clean, quiet (except for the heavy slamming doors) and comfortable. The breakfast was perfect, eggs, sausage or bacon, pancakes, yogurt, muffins, warm cinnamon rolls and more. We want to go back soon and will stay here again.

Room tip: Noisy A/C units. Was on river side and it was fun to sit out and watch the activity. Maybe a little noisier due to parking lot.
Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank A W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacy G, Assistant General Manager at Holiday Inn Express Helen, responded to this reviewResponded 1 September 2018

Thank you so much for your kind review of Holiday Inn Express and Suites, Helen, GA. The staff is thrilled that you enjoyed your stay with us. We look forward to your next stay with us.

Sincerely,
Stacy Gray
Assistant General Manager
stacy.gray.hiex@gmail.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2018

Stayed at this Holiday Inn for three nights in early August. We had five adults and two young girls. (We originally checked in to another hotel, but we found that other hotel--from a major chain--to be dark, depressing, dated, cramped, and have insects and stained linen.) With no advanced reservations, we were able to get two rooms at this Holiday Inn with 2 queen beds in each room. Talk about an upgrade! We travel quite a bit, but this is by far the best Holiday Inn-Express we have ever encountered. Location is an easy walk from downtown. The river, and the tubing concession, are behind the hotel. It is only about two years old and totally immaculate. The rooms were squeaky-clean, as with the baths. Sleep quality was excellent--no outside or adjacent room noise. Hallways are wide and attractive. Common areas are bright, contemporary and inviting. Breakfast area is outstanding, the food plentiful and good. The attendants keep the food containers full. The automatic pancake making machine was a real hit with our nine- and six-year old girls. The business center is in front of the check-in desk, so the clerks were able to keep children from using the computers (which is a problem at most hotels). The indoor pool was clean, attractive, and well-lit. Parking was plentiful and never an issue. The front desk staff, housekeeping staff, and breakfast area staff--every single one of them--were very cheerful and courteous. They gave us sound recommendations on where to eat (and where not to eat) and where "the locals" eat. Overall, I have not had such an overall excellent experience in, well, years.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacy G, Assistant General Manager at Holiday Inn Express Helen, responded to this reviewResponded 26 September 2018

Thank you so much for your kind review of Holiday Inn Express and Suites, Helen, GA. The staff is thrilled that you enjoyed your stay with us. We look forward to your next stay in Helen.

Sincerely,
Stacy Gray
Assistant General Manager
stacy.gray.hiex@gmail.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2018 via mobile

Hotel was clean , fairly quiet, appointed nicely, and had decent hot breakfast bar.
Bedding was fresh and new looking, great pillows, plenty of towels but only one coffee cup in room.
Included Breakfast bar had egg omelets, turkey sausage, fresh sausage, biscuits and gravy, pancakes, cereals, fruits, yogurts, fresh hot cinnamon rolls, lots of bread choices, juices and coffees. Plenty of seating in breakfast room.
We would definitely stay again.

Date of stay: July 2018
Trip type: Travelled as a couple
Thank Loopylue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacy G, Assistant General Manager at Holiday Inn Express Helen, responded to this reviewResponded 26 September 2018

Thank you so much for your kind review of Holiday Inn Express and Suites, Helen, GA. The staff is thrilled that you enjoyed your stay with us. We look forward to your next stay in Helen.

Sincerely,
Stacy Gray
Assistant General Manager
stacy.gray.hiex@gmail.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2018

This had to have been renovated. Everything is upscale from most HIE. So is the price pre night also. We, and our friends checked in a 12:08PM. They had rooms ready! Always had cookies on hand in the lobby, tho I think they came from a bag, and not baked on site. Rooms were nice, best shower I've ever been in. Breakfast was good. The standard HIE Pancake printer was working great.

Date of stay: July 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank KENT H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacy G, Assistant General Manager at Holiday Inn Express Helen, responded to this reviewResponded 26 September 2018

Thank you so much for your kind review of Holiday Inn Express and Suites, Helen, GA. The staff is thrilled that you enjoyed your stay with us. We look forward to your next stay in Helen.

Sincerely,
Stacy Gray
Assistant General Manager
stacy.gray.hiex@gmail.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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