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All reviews room was clean heated pool huddle house within walking distance staff was very friendly one night stay close to town get away motel ga festhalle rates lodging fireplace
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Reviewed 14 December 2020

This is the second time we have stayed at this Best Western. We just parked car and just walked everywhere we wanted to go since it was so close to town. Will definitely be straying her again next year.

Date of stay: December 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
Thank thatzme2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2020 via mobile

Conveniently located within walking distance from the town and most food. Can tell the rooms are either recently renovated or in the process of undergoing renovations. The walls and ceilings are thin, so if you’re a light sleeper, may want to look elsewhere, because you could be kept awake by other patrons.

The first room we had had several mall roaches. We complained, and were moved to another room, which was bug free. Patricia and her customer service saved this review. She was extremely apologetic and did everything she could to make the remainder of our stay a pleasant one.

Date of stay: December 2020
Trip type: Travelled with friends
Thank 132suzannaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2020

The mattress was horrible. It was lumpy & felt like it was 10 years old. The walls are very thin, no sound proofing at all. We heard our neighbors talking/laughing until 5 am. Afterwards we were able to hear them snore. It was the worse night of sleep. We didn't fall asleep until 5:30 am. There was no effort by the staff to accommodate us, even though they talked with a manager. We cancelled our 2nd night and stayed at another hotel in town. They provided excellent service, including free juice, coffee/tea and free cookies in the afternoon. Plus a complimentary hot breakfast. All for $30 more than Sure Stay Best Western.

Date of stay: November 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank rwvballmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2020

This is our third stay at a SureStay in the last 50 days. While we realize this is a "low end" Best Western hotel we expected more from a hotel with this brand than a redo of some other hotel from the past. Our room was 107The bed was either cheap or worn out and probably both. The mattress really needs to be replaced. The drape over the window was a single panel that barely covered the window. The curtain rod was about 2 feet longer than the drape. The AC/heater would come on and go of very frequently and would wake us up or keep us from going to sleep. The shower had a new rod that bows out to allow more room in the tub but was either hung too high or the curtain was too short allowing water to escape the tub and go out onto the floor and get the bathmat wet. We we made our reservation in advance with a deposit to hold our room, we never realized this hotel probably only had a dozen rooms filed. The check-in took about 15 minutes as the clerk apparently had computer problems with the guest in front of us. The breakfast that we could take to uur room was better than others with GOOD coffee and Otis Spunkmeyer muffins.

Room tip: Shop around as there were many vacancies on a Wednesday in November
Date of stay: November 2020
    • Location
    • Cleanliness
    • Service
2  Thank GrandPenguins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2020 via mobile

SureStay saved our nite! After abandoning another hotel within minutes, we found SureStay after a long day of travel. Carol (one of the owners) greeted us at the front desk & provided us with a lovely, clean room that was recently renovated. The bed & pillows were perfect. We had a wonderful night of sleep! We highly recommend!

Date of stay: October 2020
Trip type: Travelled as a couple
Thank Tracyg81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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