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Reviews (257)
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4 - 9 of 257 reviews
Reviewed 12 August 2020

Front desk manager was friendly but upper management was horrible and even cursed at us when we called with complaint about the smell. The room was supposed to be non smoking / non pet friendly. However when we opened the door to the room the smell made me sick. There was a cigarette burn on the bed comforter. The room had a very strong odor of dog and cigarette smoke. We actually walked next door and paid another $185 for a new room so we had a clean room to sleep in that night.

Date of stay: August 2020
Trip type: Travelled with family
1  Thank Crystal1239
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2020

We were supposed to have a non smoking room we were put in smoking then the room was dark and smelled awful. Looms nothing like the pictures. Then they did not want to refund my money the pool doesnt work the tv didnt work. It gave off a very creepy vibe. There needs to be a lot of upkeep done on the property. Wouldnt recommended it to my worst enemy.

Date of stay: June 2020
Trip type: Travelled with family
1  Thank X8707LKangelac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2020

Had a great time staying here! The lady that works here is so very nice and so was housekeeping even though we didnt need a refresh so they were very nice!!! We will definitely be staying here again in the near future

Date of stay: May 2020
Trip type: Travelled as a couple
Thank Zackandshay123119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2020

The manager was very friendly and helpful. She allowed us to check in early. No, this is not a five star inn; however, we were not going to stay in the room only at night. Yes, this is not an up to date facility, but our room was quiet and clean. Enjoyed our stay.

Room tip: Away from the traffic
Date of stay: October 2019
    • Rooms
    • Cleanliness
    • Service
Thank 578billyh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2020

Peggy the manager of the hotel was very kind and nice, she pointed out to us places to see also places to eat. Peggy pointed out to our family what a fun place Helen is. Peggy went above and beyond for our stay at American Best Value Inn- Helen. I will visit this hotel and city again. Thanks again.

Room tip: Ask front desk manager for the best places to visit in area and where to eat.
Date of stay: December 2019
    • Value
    • Sleep Quality
    • Service
Thank sharonaS366MO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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