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“Great hotel for the money”

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Baymont Inn & Suites Helen
Ranked #8 of 18 Hotels in Helen
Reviewed 14 January 2018 via mobile

We got the king suite with fireplace and balcony. Was quite cold that night outside but the HVAC unit kept us warm as well as the fireplace (gas operated and behind a glass) worked quite well. Hot water worked quickly. Place was clean. Bed comfortable. Breakfast buffet was adequate with good coffee. Many of the rooms have doors that open to the outside; however, the suites is a section that has door to the room which opens into a inside hallway which is nice. In other words, the room door opens into a hallway and not outside. Clerk at counter was nice and explained everything. WiFi works pretty well or at least it did st room 320. I think this is a 2-star hotel but I would have rated it higher. I would stay here again easily and we usually stay at 3 to 4 star hotels.

Stayed: January 2018, travelled with family
Thank tufoneflys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kay H, General Manager at Baymont Inn & Suites Helen, responded to this reviewResponded 4 weeks ago

Dear Tufoneflys,

Thank you for your feedback, it feels great to have guest enjoy their stay with us. We hope you recommend and visit us again.

Kay H
General Manager
Baymont Inn & Suites Helen

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4 - 8 of 693 reviews

Reviewed 9 January 2018

  • Stayed: January 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank tanyar78
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Kay H, General Manager at Baymont Inn & Suites Helen, responded to this reviewResponded 4 weeks ago

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Reviewed 1 January 2018

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank rrh425
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Kay H, General Manager at Baymont Inn & Suites Helen, responded to this reviewResponded 4 weeks ago

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 1 January 2018

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank Linda K
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Kay H, General Manager at Baymont Inn & Suites Helen, responded to this reviewResponded 4 weeks ago

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 31 December 2017

This is a good place to stay..quiet peacful. We had one little problem but it was handled very quickly and effieciently no harm no foul. The only complaint is not really with this hotel but hotels in general they post their per night price then when you get the bill there is extra charges from the city or so forth ... I think those extra fees should be included in the price per night. This wasnt to bad but places like opryland hotel in Nashville Tn added 35 per night parking fee occoupancy fee extra city tax fee ....by time they got done with fees the room was almost 400.00 dollars anight in stead of the 275.00 dollars a night as advertised.

  • Stayed: December 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank rapom1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kay H, General Manager at Baymont Inn & Suites Helen, responded to this reviewResponded 4 weeks ago

Dear rapom1,

Thank you for your feedback, we understand your point and we know they are alot of taxes but these are set by the state and city and we are not able to include them in the room rate as taxes are added on top. We hope you understand and recommend and visit us again.

Kay H
General Manager
Baymont Inn & Suites Helen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Baymont Inn & Suites Helen

Address: 8220 S Main St, Helen, GA 30545-3649 (Formerly Baymont Inn & Subaites by Wyndham, Helen)
Phone Number:
Region: United States > Georgia > Helen
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Helen
#5 Family Hotel in Helen
#5 Romantic Hotel in Helen
Price Range: €73 - €146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Helen 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
Located in the Alpine Helen Georgia, this hotel is walking distance to downtown Helen, Cool river tubing, the Alpine Amusement Water Park and many restaurants, Like right next to Big Daddy's Restaurant. It is 10 minutes from picturesque Anna Ruby Falls and Unicoi State Park. Short walk to the several Mini golf courses and a short drive to Innsbruck Golf Course. Each of our 65 guest rooms are non-smoking and feature a microwave, mini-refrigerator, flat-screen HDTV, free WiFi, safe, sitting area, work space, iron and ironing board, as well as a coffee/tea maker. Special guests rooms features available in select rooms include a fireplace, jetted hot tub, mountain views, and a private balcony. A 24-hour reception with a Business desk, ATM and small Snack shop is available for added convenience. ... more   less 
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Also Known As:
Best Western Plus Riverpark Inn And Conference Center Alpine Helen
Best Western Plus Riverpark Inn & Conference Center Alpine Helen Hotel Helen
Best Western Helen
Helen Best Western

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