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All reviews cookies fireplace room fries indoor pool breakfast was excellent every morning hot tub rocking chairs clean rooms free breakfast walking distance biscuits and gravy hot breakfast front desk staff great place to stay in town one night stay
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Reviewed 3 September 2018

Hotel staff were all friendly from checkin to breakfast at 7am. The room we were in had a corner fireplace easy to use...just a twist of a buttom and turns off automaticly...Room was clean and smelt great! Nice and quiet a great nights sleep guaranteed. Hoping to make another trip up soon <3

  • Stayed: August 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Country Inns & Suites By Radisson
Thank O8444MSangelab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cx_heln, Guest Relations Manager at Country Inn & Suites by Radisson, Helen, GA, responded to this reviewResponded 7 September 2018

Thank you fro taking the time to tell us about your recent stay here in Helen, Georgia. We are thrilled to hear that y'all had a great time. We hope to see y'all again soon.

Thanks,
Guest Relations

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Reviewed 30 August 2018

  • Stayed: August 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
cx_heln, Guest Relations Manager at Country Inn & Suites by Radisson, Helen, GA, responded to this reviewResponded 1 September 2018

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Reviewed 30 August 2018

Once again, the lady that was over the kitchen, Evelyn? was an outstanding employee. She is definitely an asset to your hotel. She definitely made our conference and stay awesome. She welcomed everyone and you can tell that she loves her job!!! She definitely need to teach customer service classes...

  • Stayed: August 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
Thank aliciaodom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cx_heln, Guest Relations Manager at Country Inn & Suites by Radisson, Helen, GA, responded to this reviewResponded 1 September 2018

Thank you for taking the time to tell us about your recent stay here in Helen, Georgia. We are thrilled to hear that y'all had a great time. We hope to see y'all again soon.
Thanks,
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2018 via mobile

Just want to give this hotel props for going above and beyond with their customer service. Even though we arrived early, the front desk was more than happy to let us check in early. Also the following morning they let us have breakfast early as well.
Food was good, room was clean, really nice hotel with really cool Alpine village architecture. Would stay there again.

Stayed: August 2018, travelled as a couple
Thank 459dawnl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cx_heln, Guest Relations Manager at Country Inn & Suites by Radisson, Helen, GA, responded to this reviewResponded 1 September 2018

Thank you for taking the time to tell us about your recent stay here in Helen, Georgia. We are thrilled to hear that y'all had a great time. We hope to see y'all again soon.
Thanks,
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2018

This hotel was clean; the staff was nice enough. The free breakfast was adequate. The rooms were spacious. They had an indoor pool and not tub. The rooms have a small fridge and microwave. The TVs were old and the reception was poor. Our stay was quiet. But there just wasn't anything special about this place. It's just adequate.

  • Stayed: August 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Liz G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cx_heln, Guest Relations Manager at Country Inn & Suites by Radisson, Helen, GA, responded to this reviewResponded 24 August 2018

Thank you for your feedback and for taking the time to write about your experience. We are sorry to hear that our accommodations didn't suit you as we hope, we are currently under renovations so hopefully the next time you come we will have everything top notch! We look forward to your next stay.
Thanks, Guest Relations

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