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Reviewed 2 March 2021 via mobile

Brand spanking new hotel. Excellent customer service. Very very clean! Really comfortable, loved their pillows. Great location, you can walk to everything. Coffee and tea 24/7. Grab n go breakfast due to COVID. Small indoor pool. Spacious rooms. So glad we booked here!

Date of stay: March 2021
Trip type: Travelled with family
Thank MandyinNH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2021

Stayed from Dec. 4-7th, after checking out of the first hotel we booked. Hot coffee was available 24 hours. Tables were available for breakfast. Hotel was attractive and clean and welcoming. Staff was able and willing to help with any request. We would highly recommend this hotel.

Date of stay: December 2020
    • Value
    • Location
    • Service
Thank ameas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2021 via mobile

We booked 1 night then extended for another night. The staff members were all fantastic. Great location. Walkable to heart of Helen. Plenty of parking. Super clean. Breakfast was way more than I expected during Covid (still grab & go but plentiful choices). Comfortable beds. Awesome tv that you scan with your phone to make your phone act as the remote control. We were right next to the elevator and didn’t even have any noise. Perfect Fairfield experience!! P.s. Try the Thai food across the street. Yum! And gemstone “mining” next door was such fun. <— It was even heated in February so we didn’t freeze!!

Date of stay: February 2021
Trip type: Travelled with family
Thank KindredSpirit07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2020

The best ADA accessible room I have been in for a LOOOOONG time. Staff are indescribably benevolent.

Even with COVID all around us. This property made sure high touch areas were sanitized, and we had everything we needed.

Date of stay: December 2020
    • Value
    • Cleanliness
    • Service
Thank Horstdeckel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2020

Beautiful hotel. Wonderful staff so helpful. Felt very safe here during Covid. Management was terrific (even saw the GM helping the housekeepers cleaning the rooms.) I hope to be back next year. Can't wait to come back to Fairfield Helen.

Date of stay: October 2020
    • Value
    • Location
    • Service
Thank GW198077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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