We have stayed here a couple of other times and have always had a good experience. Safe, clean and convenient. Rooms are a nice size and well appointed with all things needed for a comfortable stay. Staff is friendly and helpful.More
We have stayed here a couple of other times and have always had a good experience. Safe, clean and convenient. Rooms are a nice size and well appointed with all things needed for a comfortable stay. Staff is friendly and helpful.MoreShow less
We appreciate your loyalty to Baymont Inn and Suites, and furthermore, we are very grateful for your feedback. Thank you for sharing your experiences, and we look forward to seeing you next time your travels bring you to Dublin.
Booked a 2Queen non smoking room with a confirmation email. When I arrived, was told that I booked a King room. I showed the clerk my reservation showing 2Q, there was nothing she could do, nothing left but kings and the area sold out of rooms. When we got to the room, we tried to take a shower, but the water too scalding to even touch. Went back down to the office and they had to turn the water heater down. I will say, none of this was the employees fault and she handled this about as good as anyone could, considering our whole group was assigned the wrong rooms. However, the bathroom tub was dingy dirty, furniture severely worn and i coughed the whole night and my mother came home sick. The owners of this property really need to assess the hotel. I would not recommend anyone to stay here.
I really appreciate you taking the time to share feedback regarding your recent stay. You can be confident that we will follow-up on your concerns so that others are not disappointed as you were. We want our guests to have the best stay possible, where everything is perfect. I am sorry that was not the case during your stay. Again, thank you for making the effort to share your thoughts. We value you as a guest, and do want you to know that your concerns are our concerns. Please stay with us again soon so that we can demonstrate our commitment to your comfort. We look forward to having the opportunity to restore your confidence in our hotel in the near future.
Just beyond bad. Cant believe they are open and cant believe the health dept hasnt shut down. Damp, dark, smelled bad, tv didnt work. Everything metal was rusted. Would live to say something positive but cant muster it.
We take your comments and suggestions very seriously, and would like to sincerely apologize for your unsatisfactory and disappointing experience while visiting our location. We assure you that we have taken the appropriate actions to correct the issues that you have mentioned. We wish that we had the opportunity to address your concerns immediately when your less than perfect experience took place. If we can be of any assistance, please do not hesitate to let us know. Thank you.
This location provided a quiet nights sleep but lacked in cleanliness and needed an update, Would not be my choice again.
We are very appreciative of your feedback, and sincerely apologize for falling short of providing you with an exceptional stay. Thank you for taking the time to let us know how we can improve. We hope to earn your business again in the future.