We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (44)
Filter reviews
44 results
Traveller rating
6
8
11
6
13
Traveller type
Time of year
LanguageAll languages
6
8
11
6
13
See what travellers are saying:
Filter
Updating list...
5 - 10 of 44 reviews
Reviewed 5 November 2017

OK. This is an inexpensive motel conveniently located next to I-75. I had a one night stay. I chose this brand for my stay, because I recently had a very surprisingly pleasant stay at the America's Best Value Inn in Paducah, KY.
Well, apparently the hotel brand name doesn't mean anything. I heartily recommend the Paducah, KY location, but, the staff on duty at Cartersville were curt/rude in response to questions. My wife was sick the morning of our departure, and I called the front desk to ask for a checkout extension of 1 hour, i.e. 12:00 noon, rather than eleven. The response, "Yes, OK, $20!"
There was pink mold growing on the showerhead, an ugly patch/repair job on the bathtub (I would not want to take a bath here.) The towels were rough, thin, and small. We got one foil packet of combination shampoo/conditioner. The management here went as cheap as possible on everything. There was no pride in the business.
The outdoor swimming pool was not open, but was an ugly eyesore full of green algae.

Room Tip: Skip this location. The Econo-Lodge across the street is a much better value. I stayed there about two months prior.
  • Stayed: November 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank junglepig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenny P, Guest Relations Manager at Americas Best Value Inn Cartersville, responded to this reviewResponded 11 November 2017

Dear Valued Guest,

We apologize for the inconvenience you have experienced during your recent stay with us. We have notified all staff members of this review and we are in the process of making amends. Again we apologize and we hope to see you again.

Thanks,
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2017 via mobile

Stopped for the night on a drive from Wisconsin to Florida. Wasn't the best place I've ever stayed nor was it the worst. Was reasonably priced, fairly clean and mostly renovated. It served its purpose.

Stayed: July 2017
Thank schmeckle33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenny P, Guest Relations Manager at Americas Best Value Inn Cartersville, responded to this reviewResponded 6 August 2017

Dear Valued Guest,

Thank you for staying with us at America's Best Value Inn. We appreciate your business and we hope to see you again!

Thanks,
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2017 via mobile

I came in about 11:30 PM and booked a room, total cost $75 ( Including AARP discount).

The carpet had stains and it had not been vacuumed around the edges. Lights were burned out. The toilet was dirty around the bottom on the floor. The toilet ran all night long. The sheets were put on the bed inside out. Also room had been busted up pretty badly and that bad repair job.

I talked to the desk staff about the situation they told me they would contact management. When I returned later I was told that management had been contacted but they refused to talk to me and they did not care about the condition of the room or the problems. The attitude was basically: Too bad so sad.

Thank goodness I put this on a credit card and I am going to dispute. The charges because I did not get what I was supposed to receive.

Stayed: June 2017, travelled solo
Thank Patti M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenny P, Guest Relations Manager at Americas Best Value Inn Cartersville, responded to this reviewResponded 13 July 2017

Dear Valued Guest,

We apologize for the inconvenience you have encountered during your recent stay with us. We have read over this review and have notified the appropriate staff members and we are in the process of making amends to make sure this type of incident does not occur again in the future. We thank you for staying and we hope to see you again.

Thanks,
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2016

So we ended up stopping in Cartersville, GA off exit 290 since we had a few rooms booked at a property next door to this one but that one ended up being sold out and we needed additional rooms for some friends that had tagged along. We were directed to this property since they had vacancy. Our first impression was very good because the property is VERY clean and you can tell its well maintained. The front desk staff was friendly and very helpful. You can tell the rooms were recently redone and up to a very good standard especially considering it was one of the more budget friendly hotels so were expecting something in that range too. Nonetheless, we were happy that beds were comfortable, room was spotless, and service was on par. Next time, this would be a hotel we would consider first choice since its got the job done and we were thoroughly pleased with everything.

Room Tip: Get the King room, theres a surcharge but super spacious!
  • Stayed: September 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank VinnyWasHere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenny P, Guest Relations Manager at Americas Best Value Inn Cartersville, responded to this reviewResponded 11 February 2017

Dear Valued Guest,

Thank you for choosing the America's Best Value Inn. We appreciate your kind comments and we hope to see you again in the near future!

Thanks,
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2016

Avoid to book this hotel, if you expect any kind of service. The room are horrible old, the bathroom ugly, it is a realy loud surrounding.

At the second day, nobody clean up the room, nobody has emptyed the rubish...

Unfortunately I already book in before,

The advantage, it is cheap and the air conditions looks new.
Also the internet ist fast.
But folks, at least this are the atvandateges.

No coffee maker in the room as written on their homepage...

The breakfast, some white toast, two cereals and some jam.
Coffee and orange juice.
That´s it.

  • Stayed: October 2016, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank A_simply_user
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenny P, Guest Relations Manager at Americas Best Value Inn Cartersville, responded to this reviewResponded 11 February 2017

Dear Valued Guest,

We apologize for the inconvenience you have encountered. We have notified the appropriate staff members of this review and we have made amends accordingly. We hope to see you again.

Thanks,
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews