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Quality Inn - Carrollton
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Reviews (81)
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15 - 20 of 81 reviews
Reviewed 8 October 2016

This may be one of the worst places I've ever stayed in. It started with check in. The clerk was neither friendly or helpful. When we got to the room we were very disappointed. The place was not very clean. There was a dead bug on the windowsill. There was a coffee maker but only one coffee cup and only one plastic water cup! Loose screw on the floor. The staircase was filthy with cobwebs all over.

On the second day there were no hand towels and no bath mat. BEWARE OF THIS DUMP

Stayed: October 2016, travelled on business
1  Thank Stan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2016

After sleeping in the below average room, I was looking forward to the free breakfast. That was disappointing! There were eggs out that looked like they were in the warmer all summer. Supplies of all the breakfast items was low and the hotel was mostly empty.
But the worst part about breakfast was an irate customer yelling and causing a commotion in the lobby. The police were called to try to straighten things out. That tells you about the quality of the hotel when the police are called because of poor service.

  • Stayed: September 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Bob P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2016 via mobile

The grounds are kept up, but the rooms leave much to be desired. The carpet was very worn & stained. The mattresses squeaked with any movement. No telephone service for calls to the front desk. Sam @ the front desk was helpful. Just not a "quality" experience...Disappointed ☹️

Stayed: September 2016, travelled as a couple
1  Thank BecknShawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2016

They apparently spend all their money on the grounds and outside. Beautiful property, but the room smelled, Stains on the carpet, and telephone on the night stand would not work. Tried calling the front desk, no answer, called on my cell phone but static was too bad so ask them to call the room phone. If they did, it did not work. The answer I got when I complained was "Sorry". They do not appear to have a "Commitment to your Satiisfaction" as the sign in the room says.

  • Stayed: September 2016, travelled on business
    • Value
    • Location
    • Service
1  Thank Tom Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2016 via mobile

I was visiting family in Carrollton and made reservations on line to stay here as it was nearby to family and the pictures of the rooms and grounds look nice. When arriving, the man working the front desk man was very rude abd I could hardly understand him. I had reserved a non smoking room and when I opened the door the room smelled awful like mold and cigarette smoke - the towels had stains on them, the rug was so disgusting I would not touch it with bare feet. I actually checked out a day sooner just to get out of there - terrible!

Stayed: September 2016, travelled with family
4  Thank njblonde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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