The room smelled like smoke, clogged sink, rotten smell in frig, lighting dull, no extra TP or blankets, ice machine in a different building, no elevators, staff not friendly, taxed double for each day.More
- Free Wifi
- Free parking
The room smelled like smoke, clogged sink, rotten smell in frig, lighting dull, no extra TP or blankets, ice machine in a different building, no elevators, staff not friendly, taxed double for each day.MoreShow less
Thank you very much for your review of your recent stay at our hotel. Oh behalf of the entire Best Western Milton Inn team, I would like to apologize for not exceeding your expectations during your stay. Unfortunately, we are not immune to plumbing issues such as clogged sinks and tried to act quickly when we were notified of an issue. Our hotel is an older building and we do not have an elevator and one of our ice machines did need repair, while I understand this doesn't make up for you stay, we are always willing to assist our guest in anyway possible. In regards to the tax and fees, we do have charge the State Tax and Occupancy Tax along with the State Hotel Fee from the state of Georgia, on top of the room rate. We are unable to waive these taxes and fee, as it is a state requirement. If you would like to discuss your stay further with me, please do not hesitate to give me a call. I would grateful for the opportunity to speak with you but I hope that you would be willing to give us a chance the next time you're in town.
I didn't have high hopes, given few choices for rooms in the area, but was hoping for clean & functional. Staff was extremely polite and helpful, but HVAC did not work. The fan in the unit sounded like it was trying to beat it's way out of the wall, so we could not even recirculate the air. They were booked solid, so no chance of changing rooms. I didn't expect them to repair over the weekend, but an offer to reduce the room or credit for the inconvenience would have been nice. Overpriced based on condition of the room and cleanliness. Pubes in hinge of toilet seat. Tile and bath area looked dingy. Bed seemed worn and sagging in the middle. Packaged breakfast items and coffee were sufficient for breakfast.
Only needed the hotel for the night before starting a 40 mile hike. Room was very clean, beds were about as comfortable as expected. Check in was quick and easy. Lady at the front desk was nice and recommended a few places to go to for dinner.
A little dated hotel but the bed was extremely comfortable. Was very quiet considering it is located right off the main highway. Staff was very nice and helpful. Located in a convenient location to restaurants, gas stations, and other establishments.
The woman checking us in was friendly and the overall appearance was fine but it was not clean. Our bed had dirt on it and the sheets smelled used, the air conditioning unit was layered in black dust and dirt, the bathroom floor was not clean. There was a booger on the wall in the bathroom as well as pubic hairs on the shower walls. The sink and shower drain got backed up any time they were used and took a long time to drain. I would not recommend this place
We only spent 1 night here because I didn't realize that the nearby town of Blue Ridge was so boutique (i.e. expensive) & there are limited choices in the mountain areas nearby.
We were there just to see the Expedition Bigfoot museum in Cherrylog, a few miles from Blue Ridge & it was after dark before we found this hotel had a room available, so we backtracked 20+ miles to it.
The bed was very comfy & the room was clean enough, except for the requisite long black hair that always seems to cling to towels in every hotel, lol. The hot water was in good supply & the water pressure was fine. The front desk staff was nice & friendly, too.
They had brown bags of breakfast items prepared the next morning for guests to take with them, along with coffee & newspaper, plus tourism brochures.
The downside - if you get a room facing the main street, there is a LOT of noise coming thru as you sleep. Sirens, cars speeding by, etc. Fortunately, we always bring a travel fan, sleep with earplugs & white noise, too.
Ask for a room on the back side & you'll be fine. It's 2 stories with no elevator tho.
Thank you for taking the time to give us such an honest review. I hate that you had to backtrack, but we are thankful that you chose to stay with us. The noise is definitely an issue sometimes, especially with us being right here in the middle of town and located very close to the hospital and fire department. Next time you stay with us, ask for the pool side and we will try our best to get you over there. We hope to see you again soon and hope you and your family have a happy Holiday!