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Reviewed 27 May 2021

Not impressed, but it gets the job done if all you need is a shower, shave and rest. Vending area on 5th floor stinky and hot. Limited selection in vending. No mini fridge in room. Tv reception was fuzzy.

Date of stay: May 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
1  Thank dinojgallina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doubletree by Hilton, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this reviewResponded 15 June 2021

Thank you for being our guest and for your review! We hope to serve you again as our guests in the near future.

Management

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Reviewed 25 May 2021 via mobile

The first room was horrid! The tub wouldn’t drain & it was dirty & smelly.

The concierge changed my room & upgraded me - it was much better.

I’m a Gold Member & stay at Hilton’s & Marriott’s only across the country.

This hotel is passable; but for the price one would almost expect higher quality & complimentary breakfast.

Come on Hilton - COVID pandemic is nearly over! Bring back FREE COFFEE at least!!!

Date of stay: May 2021
Trip type: Travelled solo
Thank reikinurse18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doubletree by Hilton, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this reviewResponded 15 June 2021

Thank you for your recent review of the Doubletree hotel and for your feedback. We appreciate your feedback and experience. We are truly sorry to hear about your experience at the Doubletree and we will definitely share your feedback to our team. Thank you again for being our guest and we hope that your recent experience does not deter you from staying and future Hilton Family of Hotels.

Management

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Reviewed 19 May 2021

This hotel offered great amenities and a very good restaurant with quality food. The staff was very welcoming. The price was extremely good compared to surrounding hotels. Thank you! I will be back soon.

Date of stay: May 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank llldominoaffects
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doubletree by Hilton, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this reviewResponded 15 June 2021

Thank you for being our guest and for the positive review! We certainly appreciate this feedback and we hope to serve you again as our guest in the near future!

Management

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Reviewed 19 May 2021

There were blood stains on one of our pillow cases, some fixtures were loose and looked like they were gonna break, our linens had very large rips. Also the towels were extremely rough. Breakfast was not included which was a bummer.

Date of stay: May 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank 90FarAway03444314012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doubletree by Hilton, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this reviewResponded 15 June 2021

Thank you for your recent review of the Doubletree hotel and for your feedback. We appreciate your feedback and experience. We are truly sorry to hear about your experience at the Doubletree and we will definitely share your feedback with our team. Thank you again for being our guest and we hope that your recent experience does not deter you from staying and future Hilton Family of Hotels.

Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2021

Make sure all guest are treated equally upon arrival. If it wasn’t for the guest next to me who was checking in at the same time as me I wouldn’t have know what the hotel had to offer and or what my additional charges were for. My welcome was cold and dismissive, ID, and payment. But another guest walked up shortly after to check in and his process was extremely different from mine, he received a warm welcome and even a thank you for staying at their location a detailed breakdown of what the additional charges were for and what all amenities that were included with his stay, from the hours of the cafe to parking details, etc luckily he checked in at the same time with me so I can over hear all the details

Date of stay: May 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
1  Thank nanacharles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doubletree by Hilton, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this reviewResponded 15 June 2021

Thank you for being our guest and for the positive review! We certainly appreciate this feedback and we hope to serve you again as our guest in the near future!

Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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