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Holiday Inn Express & Suites West Palm Beach Metrocentre
Ranked #20 of 34 Hotels in West Palm Beach
Reviewed 28 August 2017

The room was nice as always.. We were on the 3rd floor. We stay here each year, so we pretty much know the staff. Only disappointment is, that the breakfast is not as good as it used to be. Items on the menu are scrambled eggs, bacon, sausage, fruit, oatmeal, muffins, coffee, orange and apple juice. Yogurt, boiled eggs, and a pancake machine that conked out on the day I decided to get a pancake.. :( Dont know if we will be staying here next year, may be time to check out other hotels.

Room Tip: We stayed on the ground level one year. It was close to the housekeeping room where they wash and dr...
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  • Stayed: August 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Missmlb0814
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hparag, Owner at Holiday Inn Express & Suites West Palm Beach Metrocentre, responded to this reviewResponded 12 January 2018

Our apologies the breakfast didn't live up to your expectations this time. I really appreciate you being returning customers, and I'm thankful for your feedback. It's something we'll consider moving forward. Here's to hoping you'll stay with us again so we can serve you the quality experience we work hard to provide. All the best. -
Sanjay, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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10 - 14 of 146 reviews

Reviewed 16 July 2017

Went there this past weekend, hotel was very close to Rapids Water Park. We had three rooms, had to move one room because of the AC was frozen. They responded very fast in moving us to another room. Breakfast was good, front desk was also very good. Gave us coupons to the park, we couldn't use them because we had to buy the tickets on line.
Overall, would stay again, a big "YES".

  • Stayed: July 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank CaringManagement
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hparag, Owner at Holiday Inn Express & Suites West Palm Beach Metrocentre, responded to this reviewResponded 5 weeks ago

My apologies for the issue with the AC, but I'm pleased we could accommodate you with a new room quickly enough. I really appreciate you being a fan of what we do here. I hope you'll stay with us again soon. - Sanjay, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2017

Got a free room for my points as a rewards member for IHG. This was a great hotel, conveninelty located. The front desk staff was terrific. Nice pool, nice room and very clean. Nice breakfast included.

  • Stayed: June 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Fletcher/Ruth F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2017 via mobile

This is my third or fourth time staying here. I highly recommend it. Jonathon at the front desk was so friendly and helpful regarding recommendations on where to eat in the area. I'll definitely stay here the next time I'm in the area.

Stayed: June 2017, travelled with friends
Thank GalScuba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2017

Went here on 5/23 till I Leave 5/25. People were nice,Room was comfortable and clean. Unfortunately the Pool was unavailable due,System failure. Breakfast was OK.. All in all,it wasn't a Bad experience, but could have been better.

Stayed: May 2017
Thank Makita44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites West Palm Beach Metrocentre

Address: 2485 Metrocentre Blvd, West Palm Beach, FL 33407-3151
Phone Number:
Region: United States > Florida > West Palm Beach
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 34 Hotels in West Palm Beach
Price Range: €104 - €233 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites West Palm Beach Metrocentre 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
Staying at a hotel should include all the comforts of home -- which is why we've gone the extra mile at the Holiday Inn to make your visit as relaxing as possible. From our cozy suites to our gracious service to the cinnamon rolls waiting for you at our buffet breakfast, you'll find no shortage of ways to enjoy your stay. Whether you're traveling on business or vacationing in the city, we invite you to join us as our guest. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Metrocentre
West Palm Beach Holiday Inn
Holiday Inn Express Metrocentre
Holiday Inn Express & Suites West Palm Beach Metrocentre Florida

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