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“Sad decline of a once good place....”
Review of Outback Steakhouse

Outback Steakhouse
Ranked #13 of 132 Restaurants in Wesley Chapel
Certificate of Excellence
Cuisines: Steakhouse
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 4 weeks ago

Remember when Outback was a good, nice place to eat?....that was then...recent visit....steak was mid-grade...ordered a baked potato....then when meal was served was then informed they were out of baked potatoes....WTH?...then as a replacement was brought broccoli that was almost raw....

Thank cptahab676
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 166 reviews

Reviewed 4 weeks ago via mobile

Last three times my family came to this outback the steak was miscooked and the staff awkwardly apologized. This not only causes a discomfort in dining experience but makes me feel crappy for having to ask people to do their job better.

Thank Adamnmisty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutbackGuestServices, Manager at Outback Steakhouse, responded to this reviewResponded 3 weeks ago

We can do much better than this. Your feedback means a lot to us and will be taken into consideration for the future.

If you’d like to get in touch directly, please fill out our Contact Us form and we will reach back out: https://www.outback.com/contact

Sincerely,

Madeline
Outback Steakhouse

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2018

The location was convenient for dinner with colleagues when staying at the Saddlebrook resort. Dinner was what we expect for Outback quality.

Thank Morgan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2018

Recently my wife and I (and another couple) were at this Outback in Wesley Chapel on August 24, 2018. We sat down and started to order. When my wife said she wanted a Chopped Salad, she was told there was an up-charge of $1.00. Personally I don't care about the $1.00, but when I asked why, the server explained that the chopped salad was a Premium salad. The description of the salad in the meal (Pork Porterhouse) said "Signature Salad". She explained the House salad or Caesar Salad were the Signature Salads. No where on the menu does the word Signature and Salad appear together. I asked her to have a manager come explain the discrepancy to me. The manager started off his explanation with "The Premium Salad uses Quality ingredients".... I quickly asked what does the regular salad have in it? He stammered and said he would look into it. Duh? On the same menu they make it a point to highlight a "Signature" Mash Potato Side. I still got the Chopped Salad (and paid the $1.00). If I had been the Manger, I would have just apologized for the misunderstanding, gave the couple the salad a a complimentary item (No $1.00 charge) and been done with it. Our manager just walked away perplexed. No happy about it. I reached out to Outback for a "Higher Up" response, to no avail.

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Thank LTJR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2018

There was a time when I really liked Outback, but not anymore. Probably I have changed, not the restaurant. Too much salt and average entrees, However, my in laws love the place so Im sure we will be back. I will say the service was very good.

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    • Food
Thank 1,039
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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