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All reviews outlet mall steak and shake free breakfast was great before check in time morning breakfast clean rooms good nights sleep walking distance booked this hotel we've stayed hie keurig freeway vero shampoo laundry refrigerator
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Reviewed 27 June 2018

Great place right off I95. Very clean and quiet. Close to many food options and shopping. Very nice staff who care about your stay. Rooms are clean, comfortable and good sized. Stay here and be comfortable

  • Stayed: June 2018, travelled on business
    • Value
    • Rooms
    • Service
Thank 581dd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2018 via mobile

Easy access to hotel from freeway - not close to Vero Beach and there are better options available but we were passing through so it location was ideal for us. Ample parking and reasonable if a little dark rooms. Breakfast was standard Holiday Inn Express standard. We had no issues with our one night. I’ve rated it as average - not so useful for Vero Beach but price and freeway location made up for it.

Stayed: December 2017, travelled as a couple
Thank IBC35_Mike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel F, Public Relations Manager at Holiday Inn Express Vero Beach-West I-95, responded to this reviewResponded 11 June 2018

Dear IBC35_Mike,

Thank you for choosing to stay in our hotel. We are happy that the location was convenient and suitable for your needs. We hope that you'll stay with us again the next time you are in the area.

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Reviewed 9 June 2018

Regrettably, we are presently staying at this property. There is a strong smell of mold and humidity. We changed rooms. The second is just as bad as the first. My son has an allergy to mold and is coughing. I demand a refund or find us a better room ASAP

Room Tip: Do not stay here
  • Stayed: June 2018, travelled with family
    • Service
Thank Mommytwins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel F, Public Relations Manager at Holiday Inn Express Vero Beach-West I-95, responded to this reviewResponded 11 June 2018

Dear Mommytwins,

Thank you for taking the time to write your review. We apologize for the humidity and moldy smell in the room. We are always willing to accommodate our guests when asked. We are having housekeeping look into the issue so that it can be addressed. Our management team has also reached out with the appropriate compensation. We hope that you'll continue to stay at Holiday Inn properties in the future.

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Reviewed 2 June 2018

We have stayed at Holiday Inn Express in several states recently and not been disappointed. The property at Vero Beach came through for us, as well. The property is very clean and very well maintained. Although it was a rainy day -- limited some of the options to do in the area -- there is an outlet mall right next door, so that was okay.

Keep in mind this place is NOT on or near the beach. It is right on the highway, making an excellent choice if you're heading north or south through the area.

The morning breakfast was very well done, and kept stocked. This last is in light of a high school girls' softball team (and families!) staying there, so there were a lot of people eating. Good job on the morning breakfast bar staff!

The only negative I can say is the "outdoor smoker's area" is right in front of the main entrance door to the lobby. If you park under the canopy (e.g., to check in, or load / unload luggage) you have to pass through a cloud of cigarette smoke. I mentioned this to the front desk clerk and he made vague mention of unspecific plans to relocate the smoking area to somewhere else ... but for now, there is a bench, an ashtray, and a sign designating the main entryway into the lobby as the smoking area.

  • Stayed: May 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank kilr0ywashere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel F, Public Relations Manager at Holiday Inn Express Vero Beach-West I-95, responded to this reviewResponded 4 June 2018

Dear Kilr0ywashere,

Thank you for choosing to stay at our hotel. We are pleased that you enjoyed the cleanliness of the property. We are also happy that you enjoyed the breakfast. We are sorry for the smoking area being too close to the door. As mentioned before, we are working on relocating the area. We apologize for the inconvenience this caused.

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Reviewed 30 May 2018

We stayed just one night to rest, to keep driving the next day, we got there after 11 PM. The gentleman at the front desk wasn't the nicest. We got to our room and the smell of humidity and mold was terrible. My husband asked for a room move and again the front desk agent wasn't happy about it but he gave it to us. The next room didn't have the smell. The hotel is due for a renovation. Also being woken up at 8 AM by a lawnmower right outside our window wasn't ideal.

  • Stayed: May 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Alany O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel F, Public Relations Manager at Holiday Inn Express Vero Beach-West I-95, responded to this reviewResponded 2 June 2018

Dear Alany O,

Thank you for taking the time to write your review. We apologize for the humid room and the poor service from the front desk. We also apologize for the early morning noise. All these issues will be brought up and addressed in our next staff meeting, and we'll ensure that they will not happen again. We hope that you'll give us another chance next time you are in the area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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