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“Vacation”

Review of CONCH BAR SOUTH

View of Bay
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View of Bay
Rooftop Views View of Canal
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Very good
2 reviews
View of Bay
Rooftop Views
View of Canal
Dockage
Fish Cleaning Station
Back of House
Main Level Foyer
Kitchen
Living Area Views
Living Area
Main Level Balcony
King Guest Bedroom
Main Level Guest Bathroom
Double Queen Guest Bedroom
Stairs to 3rd Level
Master Bedroom Views
Master Bathroom
Upper Level Balcony
Sunset
Entry to Gound Level
Ground Level Kitchen & Dining Area
Ground Level Sleeping Area
Ground Level Bathroom
Ping Pong Table
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Overview
Holiday Rental House -
4 Bedrooms, 3 Bathrooms, Sleeps 10
Tavernier, Key Largo, Florida Keys, Florida

Reviews from our community

Very good - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Paula F
2 reviews
“Vacation”
Reviewed 25 July 2018 for a stay in June 2018

The service from start to finish was outstanding! Everyone was so helpful and responsive to every need. We even received a welcome basket.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
26 Jul 2018
Thank you for your review! It was truly a pleasure having you as our guest and we look forward to welcoming you back again next season.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 December 2014 for a stay in November 2014
1
person found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The view of the bay was fabulous
Liked least: Misrepresentation of property amenities
Travelling group: Friends
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
2 Jan 2015
As in most cases there are two sides to this story as well. We are truly sorry that this guest feels that they have been so inconvenienced that they have chosen to publish their frustration and attempt to destroy our reputation – one we have spent years building. They have the distinct privilege of being the first and only guest out of the 100’s of guests we have served over the past 9 years to write such a scathing review. For this reason I feel that it is necessary to let readers “hear” the other side of the story. Two weeks prior to their arrival we were notified by the owners that the davits had been inspected and were told that they were no longer safe. Because the owners are planning to install a boat lift they chose to have the davits promptly removed to prevent any accidental use of them. They put three large “bumpers” at the dock to prevent any potential damage to a boat tied up at the dock. The also installed a ladder at the dock for easy access on and off a boat. We notified the guest of the change. They were not pleased with this turn of events but accepted the bumpers and moved forward with their reservation. The guests stored their boat in a nearby marina when they were away from the property for a week or so. We paid the fee for the storing their boat at the marina - $443.98. The guest is correct when they said that there were two broken lounge chairs. These lounge chairs had been removed from the pool area and placed out of the way away along the side of the storage shed by the owner because they were broken. The guest failed to mention that the owners had two very high end wooden lounge chairs with 4” mattresses brought down from the master suite balcony for use by the pool. They also failed to mention that there is a large round table by the pool area and 10 Adirondack plastic chairs stacked in this area for guest use. Also during their stay they failed to mention that somehow a living room side table was damaged and a one end of a pair of mermaid bookends went missing. The books were restacked so that it was not readily obvious that the bookend was missing. The owners noticed it immediately upon their return. The guest did not mention either of these items to us before they departed and when we called to ask if they knew anything about these things they were offended. Later they called back to say that one of the children had accidentally broken the book end. Why was this accident not reported to us when it occurred? The owner provided us with receipts for replacement of the damaged items and the accidental damage Insurance covered the cost - $201.21. The $50 charge deducted from the guests’ security deposit was for the additional cleaning required by the cleaning service because of the condition the home was left in upon their departure. They failed to mention that they left the house with a broken tile on the access panel to the whirlpool tub (not sure why it was removed at all); smelly trash; food stains on the ping pong table; a torn sheet; and a ton of laundry. Accidental damage insurance does not cover excess cleaning charges. We invite you to view our other properties listed on FlipKey and read the reviews left by our other previous guests. You can also visit our website, KeysHolidayRentals.com. All the reviews are very positive and many mention how everyone at Keys Holiday Rentals goes out of our way to accommodate guests’ needs. There was no pleasing this guest. We wish them well in future house rentals.

Keys Holiday Rentals
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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