This hotel used to be the Intercontinental. In many respects, it looks the same. One huge improvement: the fridge in the room. Under the Intercontinental, the fridge was stocked with (very expensive) snacks and the room was automatically charged if anything was removed (or just moved). Now that it's the Westshore Grand, the fridge is still there, but no more snacks and no more fear of accidentally getting charged if you merely touch something. Definitely an improvement!