We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Worst experience”

Mona Lisa Italian Restaurant
Ranked #328 of 1,051 Restaurants in Sarasota
Certificate of Excellence
Price range: US$12 - US$24
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: Dinner, Reservations
Description: We are a 3rd generation family run establishment. Our cuisine is northern italian & some southern also. Our popular menu entrees features homemade pastas, fresh seafood, tender veal dishes and homemade desserts.
Reviewed 17 March 2017 via mobile

Came in few days ago after I read good reviews.
I walked into the restaurant, when the hostess approached me and ask if I have a reservation. I told her I didn't, and I was told I can't have a table without it. The inside was half empty and there was around 30 empty tables outside. Like, seriously?? I'm already in your restaurant, you have plenty of empty tables, why would you ask me to leave?? If you don't take costumer with no reservation you should at least mention it in your website!! Won't be back.

1  Thank Dasi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
donniechef, Owner at Mona Lisa Italian Restaurant, responded to this reviewResponded 22 March 2017

My wife and I are so sorry that we had to turn you away a few days ago. Our seating is very limited inside and outside. Those empty tables you saw were reserved well in advance. Each party of 2 to 4 persons usually take up 90 minutes, more than 4 persons in a given party are aloted more time. We take pride in our service and our food and try to please each and everyone every night. As for our outside covered deck, we have 7 tables servicing 18 people. Again we apologize for the inconvenience. Marissa and I would love the opportunity to serve you and treat you right.

Don & Marissa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (115)
There are newer reviews for Mona Lisa Italian Restaurant
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

7 - 11 of 115 reviews

Reviewed 18 February 2017

My husband and I chose this restaurant for our Valentine Dinner... Living in The Meadows, Sarasota ... it's a real heirloom, a cosy, friendly and authentic Italian restaurant. The owners are such nice people and we were been served by their son who has this "classic" touch. The food was excellent - I had veal, fresh pasta, with sage sauce, and lemon cake for dessert. The wine by the glass are good. Parking is easy and free. My husband and I went few times in Italy and we can affirm that the cuisine is authentic. It was not our first time at this restaurant and we will certainly go back.

    • Value
    • Service
    • Food
1  Thank GatineauMarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2017 via mobile

We've been to Mona Lisa's three times and have always had excellent meals.

This time my wife had the Eggplant Special and loved it.

I had the Lasagna and found it to be boring. Perhaps my fault for not ordering my typical Veal Saltimboca, which has always been excellent.

Wait time between appetizer and salad was very long. Maybe because it was Valentines Day.

All in all, my wife was happy. I was not.

1  Thank Waterlefe1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2017

Loved, loved, loved the antipasti, the pasta, the service, the quaintness and oh my the dessert! My husband and I had the meat sauce and it was wonderful! You could taste the boldness of the wine, the depth the bone marrow infused into the lush tomatoes and the time and care it took to make it. Hubby had gnocchi and they were light and fluffy. I had lasagna and it was cheesy goodness. Limoncello cake was to die for and the gelato is a must have. The owners are extremely gracious and welcoming. Loved everything about Mona Lisa's.

    • Value
    • Service
    • Food
Thank Judith W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2017

We've eaten here twice and were happy both times. Food is definitely authentic Italian and delicious. The restaurant is tucked away in a condo development behind the community pub and could be hard to find. Service is very timed; not too fast and not too slow. Seating is limited and reservations are a MUST. Nice wine list. It's a little pricey, but you get what you pay for.

    • Value
    • Service
    • Food
1  Thank NCactuary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Mona Lisa Italian Restaurant also viewed

Sarasota, Southwest Gulf Coast
Sarasota, Southwest Gulf Coast
 
Sarasota, Southwest Gulf Coast
Sarasota, Southwest Gulf Coast
 

Been to Mona Lisa Italian Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing