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“Serious Disappointment”

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Holiday Inn Sarasota - Airport
Ranked #12 of 49 Hotels in Sarasota
GreenLeadersGold level
Florida
Level Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Serious Disappointment”
Reviewed 4 March 2012

IF YOU ARE SENSITIVE TO ODORS OF ANY TYPE....STAY AWAY. This hotel went all out on plush, modern lobby and upbeat room decor. Very cosmopolitan feel when entering. However, rooms are highly fragranced. Checked in after 5 pm, walked into room and smelled like Febreeze was used on everything--carpets, bed, all surfaces. Windows did not open--not even a crack--so unable to let in some fresh air. Girl at front desk's response: " Yeah, if you are sensitive to any type of smells, this is definitely not the hotel to stay at". Spoke with manager to get credit card charge reversed and she said the scents were just part of the cleaning process. With a non-smoking hotel that is 3 years old, you have to wonder what they are trying to cover up.
Even after getting into my car, the scent was in my hair and on my lips--no exaggeration.
Get with the times Holiday Inn: With all your attempts at re-branding to a higher standard atleast set aside a few rooms (like other hotels do) that refrain from using fragrances.

  • Stayed February 2012, travelled on business
    • Rooms
    • Service
Helpful?
Thank Travelspirit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hisrqgm, General Manager at Holiday Inn Sarasota - Airport, responded to this review, 22 March 2012
Thank you for sharing your experience with us, First and foremost I would like to apologize for not meeting your expectation and our facility and services fell short of your expectations.We take all our guest comments to heart and use them to educate and train our team to be sensitive to guests needs and consistently provide outstanding and impeccable service. I have shared your views with our housekeeping team and will strive to exceed your expectations at your next visit to Sarasota and The Holiday Inn Sarasota Airport.
Looking forward to serving you.
Mohammad Gharavi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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491 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (121)
Date | Rating
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English first
Menomonie, Wisconsin
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 March 2012

Considering my family and I were booked here due to our flight out of Sarasota being overbooked, I had an incredibly relaxing time at this hotel. The airline had suggested this hotel and upon hearing that it was a Holiday Inn, I wasn't expecting much... But I was wrong! The lobby of this hotel is incredibly modern and decorated in contemporary furniture and lighting. The hotel had two glass elevators overlooking the atrium-style lobby and was furnished with a seperate coffee shop and bar & restaurant on the main floor. Our hotel room was incredibly clean and decorated very tastefully. The bathroom was finished with expensive appliciances and was very spacious and our window was extremely large (and also faced downtown Sarasota....an added bonus!) Not to mention, the staff was incredibly friendly and super accomodating. One of the housekeepers even offered to do our laundry for us and called to our room when it had dried, saving us from having to wait for it to be completed. Overall, it was a very relaxing overnight stay and we all decided if we ever are in the Sarasota area again, we'll be booking with the Holiday Inn. Great experience!

Room Tip: The front desk receptionist gave us our preference of which floor we'd like (there are 6 altoget...
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  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emma N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hisrqgm, General Manager at Holiday Inn Sarasota - Airport, responded to this review, 22 March 2012
Thank you so very much for your comments about The Holiday Inn Sarasota Airport. We strive very hard to exceed every guest’s expectation and our team is proud that we have succeeded. I will pass along your comments to our housekeeping department specially Princes your housekeepr. Looking forward to serving you in a very near future.
Best Regards
Mohammad Gharavi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 29 February 2012

We had an offsite meeting recently at the Holiday Inn Sarasota Airport. It's close enough to downtown to be convenient for everyone, and is such a beautiful, modern hotel. Maria did all the planning, and made it SO easy for us. The food was great, and the service even better. Conference room was comfortable. And compared to other facilities in town, the price was extremely reasonable. All the way around, a wonderful place for a business meeting.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Cindycbrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hisrqgm, General Manager at Holiday Inn Sarasota - Airport, responded to this review, 22 March 2012
Thank you so very much for your comments about The Holiday Inn Sarasota Airport and your resent meeting with us. We strive very hard to exceed every groups expectation and our team is proud that we have succeeded. Looking forward to serving you and your group in a very near future.
Best Regards
Mohammad Gharavi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Trinity Fl
Level Contributor
69 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 21 February 2012

This hotel is at the airport and about 10/15 minutes from the beach. 1/2 the price of the beach places. Nice new clean rooms. Indoor pool , sauna , steam room. Outdoor gas fire. Sports bar & restaurant. Flat screens in room. A very nice hotel. Staff is awesome! The place to stay.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sean B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hisrqgm, General Manager at Holiday Inn Sarasota - Airport, responded to this review, 22 March 2012
Thank you so very much for your comments about The Holiday Inn Sarasota Airport. We strive very hard to exceed every guest’s expectation and our team is proud that we have succeeded. Looking forward to serving you in a very near future.
Best Regards
Mohammad Gharavi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milford, Delaware
Level Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 3 February 2012

I stayed at this hotel based on the reviews on a couple sites. It is not worth the $100-200/night they charge. The rooms are small (though nicely decorated), not many amenities, and the hotel and halls are loud (I couldnt hear our TV over the hallway noise). Our airconditioner panel was broken, the toilet was clogged, and the furniture was chipped; the decor in the public areas is like a casino. I thought I'd be going to Shangri-La based on what I'd read - the pool and spa areas are nothing special, the restaurant looks fun if you're into hotel bars. I did like the bathroom - that's about it. No breakfast included - but you can buy a breakfast special for $9.50 : coffee, juice, and toast - GET REAL! You'd think this was the Ritz with these prices. Go to the HYATT PLACE (where we stayed the two night prior): the price is comparable, it's closer to the airport (right across the street), the rooms are TWICE as big (no joke; you get a sectional sofa, dry bar, and desk area additional to what you get in Holiday Inn rooms), the HD TVs are huge, the COMPLIMENTARY breakfast is delicious, beds are comfier, and the service is more personal and cordial (the hotel is smaller and can focus more without having the hoards that the Holiday Inn has to manage). The two hotels are like night and day and the same price. Holiday Inn is a joke - will never come back!

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fatnice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hisrqgm, General Manager at Holiday Inn Sarasota - Airport, responded to this review, 6 February 2012
Thank you for sharing your experience with us, First and foremost I would like to apologize for not meeting your expectation and our facility and services fell short of your expectations.We take all our guest comments to heart and use them to educate and train our team to be sensitive to guests needs and consistently provide outstanding and impeccable service. I have shared your views with our team and will strive to exceed your expectations at your next visit to Sarasota and The Holiday Inn Sarasota Airport.
Looking forward to serving you.
Mohammad Gharavi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Sarasota - Airport

Property: Holiday Inn Sarasota - Airport
Address: 8009 15th St E, Sarasota, FL 34243-2713
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Sarasota
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Sarasota
Price Range (Based on Average Rates): €€
Hotel Class:3.5 star — Holiday Inn Sarasota - Airport 3.5*
Number of rooms: 135
Official Description (provided by the hotel):
The Holiday Inn Sarasota Bradenton Airport is a 135 room premier boutique hotel in the heart of Sarasota and Bradenton. Chic, contemporary decor, and an unsurpassed range of amenities, it is ideal for sophisticated business and leisure travelers.The Holiday Inn Sarasota Bradenton Airport Restaurant and Lounge features dining al fresco under the blue skies and exquisite cuisine, deliciously created. The rooms and suites are spacious, state-of-the-art amenities such as 36" flat-panel TV and free Wi-Fi. The Holiday Inn Sarasota Bradenton Airport offers exceptional event facilities for groups of 10 to 200, enjoy convenient access to venues of Sarasota and Bradenton. Relax in our indoor pool or work-out in our fitness facility. Explore the best from golf, shopping at St Armands Circle, restaurants and the beautiful white sandy beaches of Siesta Key, Lido Beach, Longboat Key and Anna Maria Island. Hotel is adjacent to the Sarasota Bradenton International Convention Center and attractions such as: Ringling Museum of Art, Asolo Theatre, VanWezel Performing Arts, & Mote Marine. Located within a few miles of University of South Florida, New College, and Ringling College of Art. Neighboring corporate offices are: Sun Hydraulics, Honeywell, Chris Craft, Pierce Manufacturing, Rectrix Air, Volo Air, Dolphin Aviation, Siemens, and Lockheed Martin. We guarantee you will have an memorable experience, that will meet and exceed your expectations. ... more   less 
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Also Known As:
Holiday Inn Sarasota - Airport Hotel Sarasota
Holiday Inn Sarasota - Airport Florida

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