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Reviewed 16 August 2017 via mobile

We've never been to Sanibel before so we relied on online ratings and Internet pictures to find the Sanibel Inn. Honestly, at almost $300. a night we could not be more underwhelmed and unimpressed.

The room was certainly less than clean and I had to visit the front desk to ask to have someone clean the floors. They did try to change our room, but there wasn't another water-view with a king available. We went for a walk on the beach and it did appear that someone had done the floors in our absence, but you can't make a first impression twice.

The staff seems very nice, but we will not come back.

Date of stay: August 2017
Trip type: Travelled as a couple
Thank MRW549
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill W, General Manager at Sanibel Inn, responded to this reviewResponded 18 August 2017

Dear MRW549,

Than you for letting us know about the issues you experienced during your recent visit. I'm so sorry that we let you down.

I apologize that your room was not cleaned to your expectations standards upon your arrival. I was personally involved in making sure that the specific issue you mentioned to our front desk associate was addressed immediately by our staff, and our associate indicated that you were pleased with the response and that there were no further issues.

Please feel free to contact me directly if there are other details of your stay that you would like to share. It would mean a great deal to me to learn how we could have addressed them and what it would take to encourage you to return.

Looking forward to hearing from you.

Sincerely,

Bill Wellman
General Manager
bwellman@theinnsofsanibel.com
239-472-3181

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2017

We have stayed at the Sanibel Inn in the past, its a lovely hotel right on the beach, great staff and the food at the pool bar is excellent!
Could definitely do with some updating, our room was a little tired, but clean and convenient.
Very relaxing stay...

Room tip: Definitely go for a gulf view! You can use the laundry facilities at their sister hotel next door, Songs of the Sea
Date of stay: August 2017
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank bethmary78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill W, General Manager at Sanibel Inn, responded to this reviewResponded 18 August 2017

Dear bethmary78,

It was great to welcome you back to the Sanibel Inn and I'm glad to see you had another great stay.

I'll be sure to pass along your nice comments to our team and let them know how much you appreciated their service. We'll keep your comments regarding the rooms in mind in our ongoing efforts to continuously improve the property for our guests.

Thanks for taking the time to share your thoughts - we look forward to seeing you again soon!

Sincerely,

Bill Wellman
General Manager
bwellman@theinnsofsanibel.com
239-472-3181

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2017

This is an older property but is well-maintained. We enjoyed the beach, outdoor pool and tike bar, all just a few steps away. Room was clean and comfortable. Conveniently located just a short drive from a variety of restaurants (especially loved The Thistle Lodge restaurant) and shops. Road traffic a little congested at times. Otherwise, a lovely vacation spot!

Date of stay: August 2017
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank AnnE1345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason T, Manager at Sanibel Inn, responded to this reviewResponded 11 August 2017

Hi Ann,
Thank you so much for the lovely review and for your observations of our hotel. I am so glad that you celebrated your birthday with us here at Sanibel Inn. Our business is built upon by satisfied guests such as yourself.
I hope that we will be your choice of hotel on Sanibel for your future trips and we are looking forward to hosting you again soon.
Regards,
Jason Trimble
Reservations Manager
The Inns of Sanibel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2017 via mobile

We visited Sanibel Inn near the end of July. We had a wonderful time here. The staff went above and beyond to ensure our stay was fun and enjoyable! There were chairs and umbrellas put out on the beach daily, kayaks and paddle boards available to use, a tiki bar close, grills for our use, and much more. The rooms were spacious and comfortable and our view was delightful! Plenty to do close by for everyone of all ages!

Date of stay: July 2017
Trip type: Travelled with family
Thank Kristie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason T, Manager at Sanibel Inn, responded to this reviewResponded 11 August 2017

Hi Kristie,

Many thanks for the time you took out of your day to let us know how well we are doing here. I am very glad that you enjoyed the recreation activities we provide as well as our new Island Time Bar and Grille located poolside.
I hope that we will be able to host you again very soon when your next idea for a vacation comes to mind.
Regards,
Jason Trimble
Reservations Manager
The Inns of Sanibel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2017

Right on the Gulf. Well kept grounds. Very clean. Good for long stay or just a few days. Great beach for shelling and Inn has paddle boats, kayaks, etc. for rental. Great little island for walking and riding bikes. Restaurant and outdoor bar. It was very hot when we were there for a few days but it was summer and that is what you expect in Florida.

Date of stay: July 2017
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Diane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason T, Manager at Sanibel Inn, responded to this reviewResponded 11 August 2017

Hi Diane,
I would like to thank you for such a nice review and to let us know how we are doing for our guests. All of the bicycles and other recreation items are a part of the resort activities fee and covers so many things.
I am glad that you gave some observations for other travelers because so many of our guests rely on these honest reviews as a reference. I hope that we will be your go-to place for your next vacation.
Regards,
Jason Trimble
Reservations Manager
The Inns of Sanibel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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