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29 - 34 of 1,931 reviews
Reviewed 13 September 2018 via mobile

We are having the best beach vacation ever, great service (Jess and Katie), so welcoming love this place will come back every year so great, love the beach vacation love walking the beach and walking in and swimming in the water

Date of stay: September 2018
Trip type: Travelled as a couple
Thank kylekrause34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2018

The whole experience was quite interesting. First, the price of the hotel was not cheap. Perhaps it had a great location along the beach. When the vacation date was approaching, we found that the price was dropping gradually. Since we booked the hotel through the popular travel website, we were able to cancel the reservation and booked again at a lower price. It was not once, not twice but actually three times we changed the reservation. At the end we got a really good price. Secondly, after we got the key card, we found that our room was occupied by another travelers. We still don't understand what happened with their computer system. They quickly gave us a new room which was closer to the pool and beach. We found out that we were upgraded to a suite room with additional sofa and TV. We didn't ask for the reason. So we didn't know if this was a compensation or we moved into a bigger empty room coincidentally. Third, we visited after the second week of August. There were much less travelers. Some reviewers said the hotel had a small heated pool. Indeed they were correct. However, there was actually no one using the pool in the morning. It seems like becoming our private pool.
The beach bar was opened to non hotel guests. We thought the security seemed fine as we saw a security guy a few times during the night.
Overall the property was well maintained. However, there was no ventilation in the bathroom. As the hotel advised themselves as a resort, it was possible the people going back to the room without completely dried after swimming. They should consider the removal of carpet. Besides, they really need to improve the Wifi. It only worked if we stood at the corridor.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Jelloman526
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2018 via mobile

The best thing about this hotel was the people, so helpful, polite, nice.
The room was ok. Clean and next to the lobby. The “resort fee” ($24) is worth it; it includes parking, beach chairs, towels, water...
The bar/restaurant is also great. Food there was pretty good, really cool band.
There is no elevator to go up to the second floor, which is an inconvenience if you have a lot of luggage like we did, however, the staff was ready to lend us a hand.
We enjoyed the beach right in front of the property very much, perfect temperature.

Date of stay: August 2018
Trip type: Travelled with family
Thank GabrielaCh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2018 via mobile

We live in Clearwater and have returned weekly for the past two months.

The rooms a clean, the property is well maintained and every employee goes out of their way to see that every guest has a wonderful experience. I wish I could name each of them. Simply an amazingly well run organization.

Date of stay: August 2018
Trip type: Travelled as a couple
1  Thank Don H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2018

We loved this hotel! This hotel is right on the beach, the rooms are very spacious and clean. When I called to make a reservation, Ava was just wonderful. Ava made us feel like if there was anything that we needed we could just ask. They had live music right next to the tiki bar and we ordered food right where we were sitting. All in all, a beautiful hotel and everyone is so very nice and accommodating.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank rhony65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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