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9 - 14 of 283 reviews
Reviewed 9 July 2018

Our family vacation this year took us to the eastern coast of FL this year and Sheraton PGA was great! The staff was very friendly, the condo was clean and very comfortable. Beach wasn't too far and when we just wanted to hang at the resort, there is a beautifully maintained pool, hot tub area. Along with ping-ping, pool toys and gigantic chess game. Thank you for making a memorable family vacation nicer!!
They were all very helpful at the front desk, Mella was great and was a joy to talk with and laugh!!

Room Tip: Third floor was quiet and elevators made it easy to get luggage into.
  • Stayed: July 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Nancy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rocky A, General Manager at Sheraton PGA Vacation Resort Villas, responded to this reviewResponded 11 July 2018

Thank you for spending the Holiday with us, and thrilled it was a great visit. Thanks for mentioning all there is to do on property and great job Mella. We are in the business to create memories, mission accomplished, thanks again.

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Reviewed 5 July 2018 via mobile

We spent 4 nights in July to celebrate our daughter's 25th birthday and Mella and others made our stay most pleasant. Thank you, Mella and the wonderful houseman (Latino Buenos) for the hospitality.

Bechard family

Stayed: July 2018, travelled with family
Thank Trisha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rocky A, General Manager at Sheraton PGA Vacation Resort Villas, responded to this reviewResponded 5 July 2018

Happy Birthday to your daughter, and thanks for celebrating with us at PGA. We appreciate you mentioning the team by name we have big celebrations when this happens, Yeah Mella, and Xavier! Your business and kind words are the best, please visit again soon.

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Reviewed 28 June 2018

The villas are very nice and the front desk staff is wonderful. They recommended several places for us to go and everyone in our party of 5 had a good time. Plenty of room in the villas and the pool area is very clean with a lot of activities for everyone.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank elizabethsU5477PJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rocky A, General Manager at Sheraton PGA Vacation Resort Villas, responded to this reviewResponded 29 June 2018

Way to go Team, we are so thrilled to hear you had a great visit. We thank you for the business and kind words about the resort, and staff. We celebrate great reviews! Please visit again soon.

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Reviewed 27 June 2018

Overall the stay was good. I was down visiting family that lives in Port St Lucie, and this was in a great spot for that. The Property was nice with plenty of stuff to do for all ages. The heated pool was pretty much the best spot, we spent the most time there. All the staff that I talked to were helpful and nice. Everything was great but a few things. Our first night there around 10:45pm someone was trying to open our door and had a keycard to get in. They would have made it in if I didn't put the top lock on. I went to see who was trying to come in, and there was a man standing by the elevator. He said sorry he was told that no one was in that unit. He got in the elevator and left. So the next morning I went down to the office and informed them what happened. I was told it was someone who worked for Sheraton but as a 3rd party. Someone had told him that my unit was empty and he was trying to get a remote for a TV to give to someone else room. I understand that mistakes happen but I had no clue to who he was. He wasn't in any kind of uniform and only name tag he had was on a lanyard that you can't even really see. That was the only major issue. Now a minor issue. The gas grills need some attention, mostly the igniters. One we couldn't get to light, the other grill we could only get a few of the burners to light. But overall a great stay after the first night anyway.

  • Stayed: June 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank killsman187
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rocky A, General Manager at Sheraton PGA Vacation Resort Villas, responded to this reviewResponded 28 June 2018

Thank you for your business and review. First my apologies the staff did not follow proper procedures when entering the room, we need to do better, coaching has already happened many thanks for your understanding. Glad the rest of the visit was enjoyable, and we will take a look at the grills to make sure they are firing properly. Please visit again, cheers.

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Reviewed 19 June 2018

The bad news was we were booked into a 1 bed apartment and they have inter connecting doors with the next apartment and the noise was horrendous, you could hear every word the neighbours were saying. It was so bad we were going to forgo our already paid for booking and just leave.

The good news was Mella and her staff were wonderful and upgraded us to a 2 bed apartment which was great and didnt have a noise issue. Everything was spotless and very well equipped. The grounds and swimming pool was great and we had a great time. All the staff were very friendly and helpful and any request was dealt with immediately with a smile. Great job guys.

Room Tip: Do not book 1 bed apartment
  • Stayed: June 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank m_j_steel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rocky A, General Manager at Sheraton PGA Vacation Resort Villas, responded to this reviewResponded 20 June 2018

Nice work Mella. It is wonderful to hear the team reacted to our guest needs, we do our best to make sure noise levels are controlled, and sorry that happened but glad the outcome was wonderful. Smiles are great thing and means the team is making it happen. We truly appreciate the business and kind words, and sure hope you visit again.

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