This hotel has a hot breakfast. The room was very clean and the bed was super comfortable. The staff at the front desk is very friendly, especially Dusty. He checked us in, and was very helpful. This is a very nice hotel!More
- Free Wifi
- Free parking
This hotel has a hot breakfast. The room was very clean and the bed was super comfortable. The staff at the front desk is very friendly, especially Dusty. He checked us in, and was very helpful. This is a very nice hotel!MoreShow less
Greetings Dia Y! Thank you for taking the time to review your stay with us. We are delighted you found your accommodations to be superior and are grateful for such kind words about our hotel and the staff. We hope we have another opportunity to provide with a memorable stay. Safe travels and many blessings!
There was black mold growing in the ice machine on the third floor. I was sickened to see a very large amount floating in the ice bucket the next morning. I didn't feel comfortable eating the breakfast after that.
Thank you for taking the time to give your feedback, michaelthurs2n. We appreciate you bringing this to our attention. I assure you this is not a normal occurrence for us. We are dedicated to ensuring the We Care Clean program is utilized. We sincerely apologize if we missed the mark and did not meet your expectations. Our team hopes you will give us another chance to provide you with the exceptional accommodations we are known for. Wishing you safe travels and a healthy and prosperous new year!
We were greeted by Dusty who was so incredibly efficient and helpful. He is certainly a jewel of an employee. We saw his name on the internet and felt very lucky to have had the pleasure of meeting him.
Greetings robertvancil! We greatly appreciate your review and are so pleased you enjoyed your stay with us. I will be passing along your kind words to Dusty. We hope to see you on your next adventure to Pensacola and wish you a prosperous & blessed new year!
Its always our first choice to stay at a Best Western hotel because we always know what to expect. We always get a friendly greeting from the front desk to house keeping. The rooms are clean, the breakfast is fresh and the prices are fair.
Thank you for taking the time to give us your kind feedback, 1brnagn. I am so delighted our staff was able to accommodate you with excellent Best Western standards. We can't wait to see you again and wish you and your family Happy Holidays. Safe travels!
Would definitely stay here again. Everything was clean and staff very nice. I didn’t see not one thing wrong with my stay. The Breakfast was really good. The lobby was beautiful. Everything is up to date and clean.
Warmest greetings, allydiegodm! Our team greatly appreciates your kind review. I am pleased to hear you enjoyed your accommodations at our hotel and can't wait to see you again on your next adventure to Pensacola! Happy Holidays from our family to you and yours.
The entire visit from start to finish was unpleasant beginning the moment we checked in . The lady at the front desk was nothing short of rude and unwelcoming. The room had an unidentifiable odor that lingered . The staff I encountered during the rest of our short stay seemed also quite put off . The overall vibe snd energy of this place was absolutely terrible . The price was $ 180.00 for the night. So that was painful after being treated like we were in motel 6. The one thing that was positive was the breakfast area was clean. I understand that people sometimes are having bad days and I would normally give people the benefit of the doubt , but I don’t want anyone to have the experience we just had . My advice .. stay anywhere but this place .
Greetings 513angeliaj. My sincerest apologies your accommodations were anything but exceptional. I appreciate you bringing the issues you may have encountered to my attention. I attempted to reach you to personally discuss your stay and hope to hear back from you in order to get more details of the issues you mention. I look forward to hearing from you and wish you safe travels.