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“Disappointing stay”

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Red Roof Inn & Suites Pensacola - NAS Corry
Ranked #37 of 65 Hotels in Pensacola
Reviewed 20 February 2017

There was a big conference in town and not a lot of rooms available so we decided to try the Red Roof Inn. The location was good about 7minutes into town and about 20 minutes from the beach depending on traffic. Our scenic view was of the Dollar General and Beauty Supply shopping center parking lot next door. The room was dated but large and clean, the beds comfy. However, we were looking forward to having a swim in the indoor pool that was advertised only to find it closed for the season. I enjoy taking a bath but there was no stopper for the tub.There was no hair dryer (as advertised) in the room and the air conditioner did not work and the window did not open.It was uncomfortably warm and had trouble sleeping even though we visited in February. I can't imagine what it will be like in the summer months! Look for another place!

Room Tip: Go somewhere else!
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  • Stayed: February 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Renee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 28 March 2017

Dear Renee,
Thank you for taking the time to tell us about your experience at the Pensacola, FL Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies.

We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,
General Manager
Red Roof Inn - Pensacola, FL

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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32 - 36 of 50 reviews

Reviewed 20 February 2017

The room we stayed in was very spacious. The beds were comfortable, and everything was very clean. The towels and soaps were replaced daily, which is always good. Our main issue was that the A/C was broken and the room was so hot we didn't want to stay in it for long. The window doesn't open, so there's no way to get any ventilation, and the heat made it impossible to sleep. We told the staff and they didn't do anything. Also, the website advertises a pool, but it was closed. Overall an okay stay for the price, but please, please fix the A/C!

Room Tip: Make sure the A/C unit works when you check in, and if you really want to use a pool, make sure it...
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  • Stayed: February 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Amanda1127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 28 March 2017

Dear Amanda,
Thank you for taking the time to tell us about your experience at the Pensacola, FL Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies.

We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,
General Manager
Red Roof Inn - Pensacola, FL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2017 via mobile

The serve here is excellent I grade them with a 100%... The room real nice don't have a problem at all if you traveling please stop by n visit them you won't be disappointed.... N also if you have pets the are more than welcome come 2 for free how goods can it get...

Stayed: January 2017, travelled with family
Thank K1971thomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2016

First of all the pool is seasonal only. There are no pots for the kitchette. The room has a bad order. They only have one housekeeper for the entire hotel. The rooms are suppose to be smoke free but you smoke from other rooms. The rooms are not sound proof, so if your lookng for a peaceful night rest dont stay on the first floor. I stood four nights . Worst stay ever....

  • Stayed: November 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Jma80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 30 November 2016

Dear Guest,
Thank you for taking the time to tell us about your experience at the Pensacola, FL Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies.

We will have update our website regarding pool is seasonal,

We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,
General Manager
Red Roof Inn - Pensacola, FL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2016 via mobile

Denish and his wife are by far the best staff i have ever had the pleasure of doing business with. Ebony was awesome. They took care of me as if i was family and i cant say one bad thing about my visit. I stayed 5 days and the service was perfect from the second i walked in to the time i left. Bed slept great. Microwave ,stove, and refridgerator all worked and i would refer this hotel to anyone and everyone. 5 stars all the way around. Thank you again Denish on a wonderful stay at the Red Roof Inn

Stayed: November 2016, travelled solo
Thank Colin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 22 November 2016

Hello Mr Coline,
Thank you so much for choosing the Red Roof Inn & Suites Pensacola - NAS Corry and for your review. I really liked all the wonderful comments about us. That is such a huge compliment! Thank you again and we hope to see you on your next trip!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Red Roof Inn & Suites Pensacola - NAS Corry

Address: 4 N New Warrington Rd, Pensacola, FL 32506-5849 (Formerly Ashton Inn Extended Stay - Corry)
Region: United States > Florida > Florida Panhandle > Pensacola
Amenities:
Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #37 of 65 Hotels in Pensacola
Price Range: €50 - €101 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof Inn & Suites Pensacola - NAS Corry 2.5*
Number of rooms: 69
Official Description (provided by the hotel):
Red Roof Inn & Suites Pensacola - NAS Corry features a continental breakfast from 6am to 9am, an indoor seasonal pool (Memorial to Labor Day), an elevator, coin laundry, meeting room large enough to accommodate 75 people and has interior corridors. All rooms at this hotel offer free WiFi, flat-screen TV, a small kitchen including an electric stove and a work desk. Select rooms also offer iron & ironing board, hair dryer and coffee-maker. Coffeehouse-style coffee and tea are available in the lobby as well as an iron & ironing board and hair dryers if not included in the room. This location offers premium channels including ESPN, CNN, FOX News and HBO. One well-behaved family pet per room is welcome. ... more   less 
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Also Known As:
Red Roof Inn & Suites Pensacola - NAS Corry Florida

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