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Home2 Suites by Hilton Pensacola I-10 at North Davis Hwy
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Reviews (96)
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All reviewsfriendly and courteous staffu turnhomeless peoplebreakfast sandwichlate checkbeautiful hotelcomfortable bedssitting areagood sizewonderful stayclean hotelbreakfast barenjoyed my staycomplimentary breakfastthe hotel staffone nightwould stay again
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Reviewed 3 February 2018

ROOSTER! Stay away from this hotel as others have stated, there is a rooster that wakes you, it did us as well, at 4:15 am. I wear earplugs and I couldn't sleep past 4:15 am. Every time you thought he was done, he'd start in again.
When reported to the front desk on check out, who exclaimed I was early, they said "Oh yes, we know." Oh yes, some warning should be given.
Any other comments about the room are unnecessary as the rooster overrides it all.

Room Tip: If you have to stay here, stay near the road and maybe the rooster won't be heard.
  • Stayed: January 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank CarolBTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Home2Pensacola, General Manager at Home2 Suites by Hilton Pensacola I-10 at North Davis Hwy, responded to this reviewResponded 4 February 2018

Thank you so much for your comments, please know we are working diligently to resolve the external noise issues from the local animal population that affect the south side of our property. Our goal is to find a resolution that will benefit all parties involved including the neighborhood rooster that lives next door. The comfort of our guests is our number one priority.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 February 2018

We would have given this hotel a better review if it was not for the rooster that lives on the property next-door to the hotel. At 4:15 a.m. the rooster began its morning calls and that was the end to our nights sleep. In the morning when we checked out, we told the staff and they acknowledged they knew about the problem. If that is the case, the hotel should put that information on their website so potential customers have the option to book somewhere else.

Room Tip: If you book here, ask for a room facing the hotel next door.
  • Stayed: February 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Heymatilda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Home2Pens, General Manager at Home2 Suites by Hilton Pensacola I-10 at North Davis Hwy, responded to this reviewResponded 3 February 2018

Thank you so much for your recent stay with us at Home2 Suites Pensacola, Florida. We are happy to hear that you were pleased with our location and your room and we apologize for the outside disturbance of the rooster that lives next door to our property. Please know that we are working with the local authorities to try and find a resolution to this issue and that your comments are SUPER important to us here at Home2 Suites. We are hoping to have this issue resolved soon and we hope that you will give us another opportunity to meet your hospitality needs. We thank you for your business and we appreciate your loyalty to the Hilton Worldwide Brands.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2018

My 1st visit to the hotel. Staff was great, hotel rooms were very nice, parking is a lil off, but workable. No range or cooktop in the room, but has full kitchen amenities. Beds were very comfortable & the shower evn had shampoo & shower gel dispensers in the shower!

  • Stayed: January 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton
Thank aliciat717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Home2Pens, General Manager at Home2 Suites by Hilton Pensacola I-10 at North Davis Hwy, responded to this reviewResponded 1 February 2018

Thank you so much for your recent stay with us at Home2 Suites, Pensacola, Florida. We are so happy that you were pleased with your stay! We thank you for your business and we appreciate your loyalty to the Hilton Worldwide Brand. We look forward to seeing you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2018

We enjoyed this property. They had a healthy variety at breakfast and the food was very good. Rooms were clean and spacious. There was plenty of countertops so you didn’t have to bend over to dig into your bags or tri over them. The kitchenette was wonderful although we didn’t stay long to need it. We didn’t get to enjoy the pool but it looked relaxing. Property was in a great location for our visit to Pensacola.

  • Stayed: January 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton
1  Thank Z5733GPcatherinem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Home2Pens, General Manager at Home2 Suites by Hilton Pensacola I-10 at North Davis Hwy, responded to this reviewResponded 1 February 2018

Thank you for choosing Home2 Suites Pensacola, Florida for your hospitality needs. We are so happy that you were pleased with your recent stay with us! Your business and loyalty to the Hilton Worldwide brands and Home2 Suites is much appreciated and you are valued as our loyal guest. We hope to see you again very soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2018

Hotel is next door to a house with a rooster that begins crowing so loudly you can hear it inside your room even with earplugs in! It begins about 4:30 in the morning and continues for two hours. Not the best way to get a full night's sleep

  • Stayed: January 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton
1  Thank Betty K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Home2Pens, General Manager at Home2 Suites by Hilton Pensacola I-10 at North Davis Hwy, responded to this reviewResponded 1 February 2018

Thank you so much for your recent stay with us at Home2 Suites, Pensacola, Florida. Please accept our apologies that we did not meet your needs or that we fell short of your expectations. Please know that your comments will be passed through the proper channels to ensure that our hotel and staff are better prepared to accommodate you in the future. We sincerely hope that you will give us another opportunity to serve your hospitality needs.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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