Unit was as advertised. Emerald Beach Properties is the BEST! First time at Sunbird and enjoyed the beach and the Resort. I highly recommend Emerald Beach Properties and Sunbird.
We booked on the 12/08/17 for 12/23/17 thry 1/02/18. On 12/10/17 I called Emerald Beach Prop. mgmt to inform them of a 'stroke' issue and to cancel. On the call I was
informed that a full refund since I met the 14 day cancel period. NOW I AM TOLD THAT A ZERO REFUND ($1146.) due to failing to meet 14 day period. The 10th at 12:40 Central time till 4pm on the 23rd check in time meets 14 day policy. The property management will not help a 69 yr. old couple out. plus the unit is already rented for a number of those days/ they are renting it twice/ where is integrity and