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“A wonderful staycation.”

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The Brazilian Court Hotel
Ranked #5 of 10 Hotels in Palm Beach
Certificate of Excellence
Reviewed 18 November 2017 via mobile

Living in Palm Beach Gardens and spending time in Palm Beach every day, I decided it was time to spend a weekend in Palm Beach. The Brazilian court has always had a fine reputation in Palm Beach, and the stay has been wonderful. The staff is very friendly, the room is very upscale, and amenities are superb. The pool was very relaxing and not at all crowded even though it was a weekend. The hotel adds a lot of luxury extras including little quiet lounge areas, overstuffed white outdoor furniture in the various courtyards, and even a piano player in the outdoor courtyard while people dine at lunch. I have stayed in several hotels around the world that have been ranked in the top 100 and the Brazilian court measures up to any of these.

Stayed: November 2017, travelled as a couple
Thank computercoachpb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrazilianCourtPB, Front Office Manager at The Brazilian Court Hotel, responded to this reviewResponded 1 December 2017

Dear computercoachpb,

Thank you so much for this great review. I will make sure the staff knows that you pointed them out for their great customer service, they will enjoy hearing this very much. Thank you so much for being our guest!

Best Regards,
Jennifer James
Front Office Manager

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10 - 14 of 631 reviews

Reviewed 10 November 2017

Yesterday we had lunch at Cafe Boulud as we’ve had many times before. Lunch, as always was great.
We valet parked our car (Mercedes) and when we asked for it we were dismayed to see the car. The tires and side were covered with a glue like substance that they were using on a construction site next door. When we complained about the condition of the car, the office manager, Joyce James, just said it wasn’t their fault rather than finding a solution to the problem.
Moral of the story, do not valet park your car. If there is no parking available, have lunch somewhere else!

Stayed: November 2017, travelled with family
2  Thank Dee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrazilianCourtPB, Front Office Manager at The Brazilian Court Hotel, responded to this reviewResponded 1 December 2017

Dear Dee H,

Thank you for your continuing patronage of Café Boulud and I am sorry about what occurred the other day concerning your car. The town of Palm Beach has an ongoing construction project taking place at different sections of Australian Avenue. Unfortunately one of those areas is directly in front of the hotel and is causing quite a mess on the road in front of our driveway. We hope they finish their work soon and I again apologize for any inconvenience this may have caused you.

Best Regards,
Jennifer James
Front Office Manager

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Reviewed 27 October 2017

Me, my wife and 3 kids have been there a few times, and they keep up the amazing quality of the premises and service. A very nice Daniel Boulud's restaurant is a plus to the place, offering the same quality you find at NYC units. A little bit far from the sea, though. You have to walk a few blocks.

  • Stayed: November 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank PAULO B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrazilianCourtPB, Front Office Manager at The Brazilian Court Hotel, responded to this reviewResponded 3 November 2017

Dear PAULO B,

I'm so glad you enjoyed your visit to Palm Beach and your stay at Brazilian Court. Thank you for your kind words regarding the service and location. We hope to see you next time you are in Palm Beach.

Best Regards,
Jennifer James
Front Office Manager

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Reviewed 9 October 2017

Excellent service, great location, old world charm. Every bit of the 1920's Palm Beach life style is reflected in this place. Location is excellent, great restaurants and high end shopping within walking distance. Stayed 3 nights, didn't retrieve our car until departure. The entire staff is attentive and courteous, they delivered a great experience. This property is showing it's age, probably needs a bit more maintenance on the exterior, the rooms were fine. This is not Four Seasons, this is uniquely Palm Beach, stay, relax, and enjoy.

Room Tip: Terrace or patio is a bit over stated, very small patio.
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  • Stayed: October 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Tazmwl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrazilianCourtPB, Front Office Manager at The Brazilian Court Hotel, responded to this reviewResponded 13 October 2017

Dear Tazmwl,

Thank you for your kind comments about our beautiful boutique hotel. Many people choose Brazilian Court for its perfect location here in Palm Beach. Thank you also for complimenting our staff. We really do try and go the extra mile to make our guests feel special. See you again soon!

Sincerely,

Jennifer James
Front Office Manager

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Reviewed 5 October 2017

The restaurant food and bar service, as well as the staff in this area are first rate, as you would expect from a high-level hotel as Brazilian Court. However, the maintenance / room service and receptive desk leave much to be desired and are sufficiently sub-standard so as to consider other places to stay. Specifically;
Maintenance: Late on the second night the toilet broke, i.e. it wouldn’t flush without opening the rear lid and reaching in to actuate a lever. At 8:20 the next morning I went to the front desk to report this for repair, and was introduced to their head engineer, who said they would fix it immediately. At 11:30, it was still not repaired, and I called the second time, and only then was a repair person sent up to fix the toilet.
Room service: On the third day our room was not made up until 4pm, despite three separate requests to have it done made from 10:00am onwards. We were assured twice it would be immediate, and ended up leaving for an hour only to return to a dirty room.
Check Out: The Brazilian Court doesn’t have a business center, and the desk clerks are not competent to assist with the ticket printing process. They also made assurances that were not conveyed to the appropriate people on other matters.
So, all in all, Brazilian Court is a very nice place, but only if you are there at a special rate, otherwise the service not up to a first-class accommodation.

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank green071
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrazilianCourtPB, Front Office Manager at The Brazilian Court Hotel, responded to this reviewResponded 13 October 2017

Dear green071,

I'm sorry that our service did not exceed your expectations while you were at Brazilian Court. We strive to make sure our guest's needs are met at all times. I will make sure to address these concerns with my department and the other departments. I am glad you enjoyed our beautiful property and look forward to seeing you again soon.

Sincerely,

Jennifer James
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Brazilian Court Hotel

Address: 301 Australian Ave, Palm Beach, FL 33480-4627
Phone Number:
Region: United States > Florida > Palm Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Palm Beach
#4 Spa Hotel in Palm Beach
#4 Romantic Hotel in Palm Beach
#5 Luxury Hotel in Palm Beach
Price Range: €215 - €814 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Brazilian Court Hotel 4.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Brazilian Court Palm Beach
The Brazilian Court Hotel Palm Beach, Florida

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